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March 2024 by Michael Strickland
Melissa is great! Very professional and down to earth!!
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March 2024 by Judy H
This was by far the kindest and most respectful medical visit I've ever had. I truly appreciate how Katy explained everything before she did anything and talked to me as a person, not just another patient on her busy schedule. I had been putting off a general check up for years after many bad medical experiences and am thankful for Katy's direct and respectful approach during both visits. I'm glad to have found a PA and medical office I can feel comfortable with.
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March 2024 by Ann Burlingame Diab
This is an excellent practice. The office staff is welcoming and very friendly. The doctors, physicians assistants and nurses are knowledgeable and helpful.They have a lab on the premises which is very convenient.I just saw Katy Roy’s for the first time, she is new to the practice, and she is amazing. Very personable and also professional. I have been a patient at this practice for many years and always been satisfied. And I am so grateful to be building a new relationship with Katy.
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February 2024 by Edwina Wedderburn
The providers and staff at this facility are so kind and professional. I always feel well taken care of. I have been with them for over 20 years and intend to stay for the foreseeable years to come.
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February 2024 by Theresa Jones
I attended Imperial Family Medicine for 11 years and I found the providers to be knowledgeable and helpful. However, I had consistent issues in dealing with most of their support staff, including having to wait a long time for return phone calls from their nurse and administrative staff and complications related to medicine refills. It’s never a good thing to constantly receive a VM especially when you need to talk through a complicated situation.
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February 2024 by Kathy
I received a prompt response from Kathryn Roys PA. Katy addressed all my symptoms and prescribed a prescription to relieve my symptoms. Katy was very pleasant and professional.
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February 2024 by Cat Calhoun
We recently moved to the area from out of state and wanted to establish primary care. My husband and I picked Imperial based on the great reviews and we weren't disappointed! I saw Kaitlin Deslauriers and she was very kind and thorough. I definitely felt like she cared about me as a patient and the nurse assisting her was also really kind. All of the staff was friendly and I really like the online patient portal that they have. It’s easy to schedule appointments and it’s nice to be able to see test results on the portal. If you’re looking for a new primary care, I highly recommend checking out Imperial!
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February 2024 by Toni Winters
Friendly staff, professional medical providers and in house lab for blood work. All around great experience.
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February 2024 by William Price
Family Care Medicine Dr Richard Tory has been my physician for over 35 years great place clean Place fast service diagnosed always right William M price
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February 2024 by Clifton Wilson
I have been using Inperial Family Medicine for many years . They are all friendly & informative . I have scheduled all my appointments for the last few years with Angela . She is great & keeps me informed on all my labs , etc . She is a great asset to this practice along with the other caregivers .
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February 2024 by Donnie Rudder
They are really out to help the patient. They have been taking care of me for a long time, and I trust each and everyone in their.
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February 2024 by Lauren Butler
PA Katy was through, compassionate, had an appropriate handout for things I could do to help myself at home.
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February 2024 by Kristy White
Dr. Kaitlin Deslauriers is fantastic! She truly cares about her patients. She takes the time to talk to you and makes decisions easier with all the information she provides. I recommend her 1000%.The building is easy to find. It's a large practice and very clean. Also, they decorate a tree for every holiday, it's a cute touch.
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February 2024 by Alicia Hubbard
Same day appointment and thoughtful care provided was appreciated greatly.
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February 2024 by Melissa Dombalis
Dr richard Torrey is the finest doctor! He is knowledgeable, professional, caring and compassionate. He takes time to listen carefully to his patients . We all dread the day he retires !
