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October 2023 by Dondi Aguirre
I'm leaving this review to say that coming from a family of movers from out of state I spoke with Jay and he was beyond professional.Unfortunately he was unavailable to move me on my move in date but instead gave me referrals to other family owned moving business's in the Chapel Hill area and furthermore, provided a link to help find insured and certified moving companies through the NC Utilities Commission. He didn't have to do all that but took the time to be a resource to assist my move from out of state.I wish I could give him the business but the least I can do is speak on behalf of his responsiveness and hospitality over the phone, and the next move I plan to use their services.Thank you Jay,- Dondi
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October 2023 by Kurt C
My sister recommended this moving company and I was extremely satisfied with the service they provided. Our move was handled professionally, all the movers were courteous, and the price seemed quite reasonable. I will definitely use J.E. Ladd & Son for all future moves.
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October 2023 by Manya Wills
I recently used J.E Lad & Son Transfer/Movers for my move across town to my new apartment. Jay was very friendly and professional in his dealings with me; always available to talk to me about any concerns I had. His team showed up on time and were extrememely careful moving my furniture and boxes, some of which contained very fragile items. And they moved my six foot tall artificial tree with extreme care.To make it even better, he charged me less than the estimate since the move went faster than he expected. I suspect few companies would do that.I highly recommend them for anyone needing a move.
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August 2023 by Emma Schmidt
This company was incredibly professional, thorough, and cared for our stuff as if it were their own. Jay, Steve, and Tony moved us across town with impressive efficiency. I really appreciated how detail oriented the owner, Jay, was in gathering info about our pieces and the the size of our move so he could provide an accurate estimate up front. They are worth every penny and more! We will always use them for future moves and will be happy to recommend them to everyone we know!
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August 2023 by Mary S.
These movers are top notch. They moved my stuff from a third floor walk up apartment on an ungodly hot day and never missed a beat. Each guy made sure every box and piece of furniture was placed where I wanted it in the new place. I was very happy I chose this company and highly recommend them!
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August 2023 by julie futrell
I can’t say enough about this company! Jay Ladd and Rodney have moved me at least three times and today was our fourth. They did it in record time! Everything is so efficient and professional and I love all the guys! If you need a local move, Chapel Hill, Raleigh Durham, you should not hesitate to call but book in advance because he’s good and he’s busy! We have never had anything broken, they are always on time,And they make suggestions for the best way to pack things. They have supplies if needed.The are the best!!!Julie
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August 2023 by Elin Nagel
My wife Elin and I would highly recommend Jay Ladd moving company. He and his two assistants Tony and Steve were professional in every way. They handled all our belongings (furniture, TV, electronics) with precision ensuring that they would be as they were in our home. They were true professionals. To top it off, Jay even adjusted his quote for our move saying there was less to move than anticipated. It we ever move again we will hire Jay Ladd. Really nice professional movers! David Covington and Elin Nagel
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July 2023 by Candace Ghent
Jay, Donald, and Steve had great communication among each other throughout the entire move. I felt safe with them handling all our items and Jay let us know ahead of time of any concerns he may have had handling our large items. The transparent communication was great. We had both furniture and a piano moved. They were efficient and effective. Highly recommend.
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June 2023 by Madison N. Garcia
We've used their services twice now -- for a full house move at the end of 2020 to a recent relocation of some large furniture items from a family member's home to ours. Jay and his team are truly exceptional --- kind, responsive, professional, efficient, and skilled. We've recommended them to several others and plan to use them for any future moving needs.
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April 2023 by brenda wilkerson
This moving company did an awesome job moving us. Fast, dependable and very professional. I didn’t have to lift a finger once they arrived.
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April 2023 by Ilya Baldin
Very responsive over email. We needed to move out of our ground floor temporarily for repairs, including a piano and a large fridge. Showed up on time, everything was handled quickly and efficiently - both the move out and the move-in.Would absolutely recommend and use again!
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March 2023 by Nick R.
JE Ladd was organized, professional, and reliable. They called the night before to confirm everything and give instructions on how to be prepared for an efficient move.On the day of, everything went without a hitch. Their team was polite and did an expert job packing the U-Haul. They were not the cheapest option, but they were absolutely worth the money.
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February 2023 by Julia Smith
Several members of my family have used Jay Ladd for moves over the years and we have always been thoroughly satisfied. Jay is very easy to communicate with and to work with. Jay's team recently took great care in moving several pieces of my mother's antique furniture to my home across the state and thanks to Jay, the experience was a stress-free and seamless one.
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January 2023 by Sarah Hatcher
Jay and his team just moved us today and we have never had a better moving experience (and we’ve moved A LOT). They went above and beyond to make sure our furniture and other belongings were taken care of and that our move went as smoothly as possible. They were all extremely friendly, helpful, and careful. We will be recommending them to all of our friends and family. You won’t be disappointed if you hire them for your move.
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December 2022 by Elizabeth Blackwood
Y’all, these folks are our HEROES. We contacted J. E. Ladd after another moving company left our Conn organ in our front yard! They came so the rescue ASAP and hauled it up into our home, quickly. These folks are professionals, who truly understand and love these instruments. I will never trust our moves to any other company. They are the best.
