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January 2024 by Jose Orlando Zorro
I bought my last two suits there, good prices and very good brands... Excellent.
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January 2024 by Jefferson Scott
They seem to be getting rid of all their good stuff, like their Stafford Executive Dress shirts. And it's easier to get discounts online than in-store. It's starting to get a "going out of business" vibe.
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January 2024 by Amber Anderson
I bought a ring And it got sent out so that it can be seized before Thanksgiving. I have calls Over 10 × to see when I'll be getting my ring back. No one can give me any information. And I've been getting a run around for the last couple of weeks. It has been almost 2 months now. Everyone keeps telling me that a manager will call me but no. So finally yesterday I was told the company sent it back to JC Penney's December 12th. But they never got the package. And now I still have to wait. Because they don't have any more information for me. The management and customer service is terrible. I understand it was a holiday, but now it's January. You need to do better.
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January 2024 by hafida joulal
Such a wonderful place to shop
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January 2024 by Iraida Soledad fernandez Perez
Good offers
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December 2023 by Giselle Elias
I went there to return part of an online order on the day after Thanksgiving. It was a bad idea. Parking was horrendous and people were everywhere. However, JCP's staff showed up and "showed out". They were polite and knowledgeable.
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December 2023 by Joanne Beckman
Returned item bought online, waited in line 20 minutes ~ 5 pm Fri pm. No problems with service.
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December 2023 by jennyybabe
They don't have anyone on the floor to help anyone. I found a nice pair of jeans and upon trying them on I've noticed dust spots and white spots on the front of them. After walking around for 5 mins looking for an employee, I found one only to be told these jeans "are made that way" mind you the dust was coming off.... needless to say they lost a sale and me coming back in the near future. Please do better :(
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December 2023 by Belem Ortiz
Thank you I will return to the shopping offers
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November 2023 by Bonita Portillo
Good place to shop.
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November 2023 by Bill Spruill
Whete is the help? I needed directions to Walmart
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November 2023 by Rosario Hernandez
When I went there were good offers for the Black Friday preview, I got several sweatshirts at a good price
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November 2023 by Suzanne Burton
JC Penney had some good options for Black Santa's and Angels. I was looking for ladies shoes..very limited options...I was disappointed.
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October 2023 by Jerry Christensen
Loved the selection of clothes in my size.
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October 2023 by James Ruebin
Came into store to shop had clothes in hand was told my manager that I couldn’t try them on because they was getting ready to close I said you should have post that on door because I spent time shopping now I need to try on clothes before I bye. She got rude and approach me in a threatening manner called security as if I was the problem I’ve never been so disrespected in my life but store security guard was really claim and respectful I really respected him for that he really needs a raise