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February 2024 by Maddy Hall
Dana and her team were the absolute best! We went in looking for wedding bands a few weeks ago and she helped us pick out the perfect ones. My engagement ring lost a stone and we went back to them to have it taken care of, a week later and I got it back and it looks brand new. Her whole team is knowledgeable and sweet, I will definitely be returning for any future needs!
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February 2024 by Seema Aziz
Nelson and Dana are rockstars, they both were very helpful and their customer service was excellent, it’s a dying art these days! Thanks for putting smiles on our faces!
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February 2024 by Sahar Ghanem
I loved Kay’s jewelry and it made my day how amazing they are, Jenna and Dana Were a HUGE Help, they were patient and took there time with me to figure out exactly what I wanted.
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February 2024 by Leron Brookins
Great customer service
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January 2024 by Jessica West
Jenna and Dana were absolutely wonderful to work with! They showed us all sorts of options, and I ended up with the rings of my dreams! I never imagined having a marquise cut and when they brought this one out I instantly fell in love. Best customer service from start to finish!
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January 2024 by Tyler Locklear
I had the most amazing experience with this location and team! Mrs Dana, Mr Anthony, Mr Steven, and a few others went above and beyond to help me through the process of my purchase. They kept constant communication and helped me with any insight I needed. If anyone is looking to build customer or needs any assistance with jewelry in general, I highly recommend coming here.
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January 2024 by Truphenia Davis
Dana and Anthony were amazing! They were patient with us and very knowledge. They provided several options for me and my husband. I never felt like I was a number or a way for them to earn commission or perks. They demonstrated exceptional person centered care. Because of them I will not look at another jewelry store. Kay’s will forever be my go to! Thank you!
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January 2024 by Angelica
Nelson gave us very excellent and professional customer service. He was very patient and experienced in explaining the different watches. We ended up purchasing a Bulova Watch and went home extremely happy in my choice. Please give this young man a raise he truly deserves it for his hard work and dedication. He made a sale of $600 in only 30min of helping us and even sized my watch to fit me accordingly after my purchase. Thank you Kay for hiring him and hope you take care of him as your employee.Respectfully,Angelica Davila y Elsa Huerta
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December 2023 by jackie alston
Everyone was so friendly at Kay. The workers that wasn’t working with me was speaking and smiling. Steven and Dana are the best. If you need anyone go to Southpoint Kay and request them. I am so happy with my new ring
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December 2023 by kay glisson
Jenna was the definition of kind and professional customer service.It was reassuring to walk into the store and recognize her smile. I value my ring so much that I have had it checked every 6 months for 33 years! In the age of inconsistent staffing, it was comforting to know that my ring was in good hands with Jenna who took such good care of my ring 6 months ago.
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November 2023 by Teresa Thorpe
Very helpful and friendly great experience
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October 2023 by Brandon Gonzalez
I came here to buy my partner a ring and with the help of the staff Dana, Nelson, Jenna they made a special Kay moment happen. I am very happy and fortunate to have had the opportunity to work with the guys here at Southpoint Kay Jewlers. Please come here they will take care of you.
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October 2023 by Tamika Williams
The employees at Southpoint Kay were amazing. Anthony, Dana, Jenna, and Steven were so helpful when I bought jewelry and took my other jewelry in to be cleaned. They were friendly, pleasant and so personable. I will surely return and let others know of my wonderful experience.
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October 2023 by Cynthia Jacobs
The customer service was excellent. The young man was very informative and exhibited excellent customer skills. I felt very comfortable with his interaction with the salesman. I will definitely be back!
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August 2023 by Mary Spencer
Looking for a very small floating heart necklace. Looked at 8 stores including the stand alone boxes in the center of the mall. KAY JEWLERS was by far the best. Dana was amazing, knowledgeable, professional and a true leader to her team Steven and Jenna. Thank you for a great retail shopping experience.
