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April 2024 by Emma Thorpe
Very warm and friendly staff very detail oriented
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April 2024 by michael ferguson
I really like this establishment the representatives were very professional and accommodating, and I truly enjoyed my experience purchasing.
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April 2024 by Lauren Felder
I actually have one of the best experiences buying a couch and a rug from this store. Kendell was the absolute BEST! Now, everyone in the store was great ?! Kind, friendly and helpful.I will definitely keep my relationship with this location when I need to purchase anything else.
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April 2024 by CarlosEduardo Duchicela
Quick Efficient. Courteous.
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March 2024 by Clarice Greene
After all of these years, Kimbrell's is still the place to shop for furniture!The staff is mad cool, the delivery guys were true to their delivery timing!Excellent Service!
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March 2024 by Rebecca appiagyei
Has been a customer for 19yrs and love the product and customer serviceGrey of Durham location is very helpful and takes time to explain things to you and gives good advice on what you want to buy ? ?
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March 2024 by spider boss ps4
The staff was very polite and explained everything to me/ I would recommend Kimbrells to my family and friends
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March 2024 by Dimitra Cannady
The customer service was great. Mr Applewhite went above and beyond to make sure that my experience was great. I got my sectional for a great price and the delivery men were very friendly and efficient. They out my furniture together so fast! I was expecting them to be there for hours. But I think it took 45 minutes at the most. I highly recommend Kimbrell’s.
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March 2024 by Brenda Walker
I bought a leather sofa recliner and an ottoman. The Manager Mr. Greg Applewhite assisted me with my selections and purchase. We matched the ottoman with the sofa (it did not come with the sofa). I wanted a chaise on the end of the sofa. Mr. Applewhite went above and beyond in helping me find the right furniture. Everyone was very nice and treated me as a valued customer. The delivery staff was professional and treated my furniture with excellent care. They delivered my furniture in 2 days. I will be returning to Kimbrell's Furniture store for all my future furniture purchases. Thank you for being an excellent company. BKW
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February 2024 by Alahandra Atwater
Rodney has great customer service, he was very nice and went above and beyond.My transaction was quick. I will definitely be back.
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February 2024 by Tracy Haskins
Great customer service from the floor saleswoman. Finance person wasn’t as personable. He didn’t even offer me a seat. Get home with the recliner and I have the wrong color. Saleswoman said it was a honest mistake that someone put the wrong tag on it. It still didn’t negate the fact that I had to spend over a hour driving back to exchange for a floor sample! No big deal to them. I guess it was just another sale. Not sure I’ll be making a return trip
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February 2024 by Des Desi
Associates were really nice and friendly. Gave me a lot of options to from and were really helpful
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February 2024 by Boss Lady
Greg and his Sales staff were AWESOME, PROFESSIONAL WITH GREAT CUSTOMER SERVICE!!!! WE APPRECIATE YOU!!!!
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February 2024 by Deborah Thompson
I selected a four because no one is perfect. There is always room for growth and improvement. I have worked with Kimbrells several times throughout the past couple of years have never been disappointed. will go out of their way to make sure you were satisfied with whatever it is that you’re purchasing. Thank you Kimbrells for such a great experience
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January 2024 by Wanda New
Very nice people and big help
