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March 2024 by Faith Kilafwasru
Best customer experience I have had shopping in a long time. The sales associates went above and beyond to help me style an outfit for an upcoming interview. They were so encouraging and uplifting, which I truly needed and appreciated. I even received a card in the mail a couple of days later from Presley asking me how the interview went and that the power suit I purchased goes a long way! ??? Extraordinary customer experience. Thank you!
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February 2024 by melissa smith
great deals! clothes fit well!
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December 2023 by Stephanie Cox
Awesome
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December 2023 by Maggie
Listennnnn customer service is unmatched!!! I felt like they were my friends. 10 out of 10
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May 2023 by Lauren Marcus
I like the clothes online, but the quality is a bit lower than I would like.This particular store needs a paint job and the checkout area is messy.
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May 2023 by L M
I like the clothes online, but the quality is a bit lower than I would like.This particular store needs a paint job and the checkout area is messy.
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April 2023 by Katie V.
While the customer service has been fine, I'm just sad about the selection offered. More if a review of the brand rather than the store itself. The materials and styles just aren't what they used to be - especially in the realm of professional wear. I have a gift certificate to use from Christmas. I've visited several times since then and always end up leaving empty handed and sad that I couldn't find something that would be suitable for work. There's only two companies dedicated to plus size clothing in the area, so it makes shopping really depressing at times. Really hoping they will work on the issues on the purchasing level.
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December 2022 by Hannah Mingus
I have been a customer of Lane Bryant for years, however after the interaction today I am not sure I wish to continue shopping there. The woman at the counter seemed annoyed by my questions. I purchased a bra in the summer which fit great and I really liked. This past week the under wire cracked in half. If you shop at LB, you know their bras are not cheap. I paid around $70 for this bra so the fact it only lasted a few months is frustrating. In the past I have purchased bras from Victoria's secret and they would allow you to exchange bras and pay a difference if they were any issues. This woman said it had to be within 45 days of purchase. So essentially only guaranteeing their overpriced clothing and undergarments to last for a month and a half. I asked if there were any other options. She said you can shop today and buy a new one. So I could $70 again for a product that is only guaranteed to last me about a month. No thank you. For all the money I have spent here you would think they would have a better policy. Or start making better quality products.
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October 2022 by Kelly M. (creperum)
The only place that I've been able to find COMFORTABLE fitting bras. Big thanks to Toni for being knowledgeable and super helpful!!
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September 2022 by Vickie Drew
Sales clerk was very helpful. Lots of great great sales, 40% off lots of things!
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July 2022 by Monique Saunders
Great customer service. I remember the first time I went in this store. I was shopping for some under garments and Lauren was great at helping me find what I needed. I recently went back to the store because I needed some more bras and finally got fitted after many years of wearing the wrong bra size. Jennifer did a great job at helping me and recommended the proper bra and color for my skin tone. The location is perfect and I don’t have to go inside the mall. The prices for undergarments are very reasonable.
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July 2022 by Autumn Vandy
5 STARS ALL AROUND !!First off as soon as my husband and I walked in, we were immediately greeted by Crystal. She helped me find everything that I needed in a timely fashion. She really listened to me and my needs and how I wanted to feel and she grabbed exactly that. There was no pushy sales, or making me feel any less. She made me feel so beautiful. Honestly everyone there made me feel so special. Huge thank you to Crystal, Sidney, Toni, and Jennifer !
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June 2022 by Brenda Crews
Knowledgeable staff. Great selection. Good prices. Great quality.
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April 2022 by Latarsha Tingle
Excellent service from all the employees. No i wasnt paid to say this. Those ladies didnt act fake and phoney. Hellos and help throughout the visit. They all gave 100% service with genuine care. How cute are the tags in the fitting room for customers trying on outfits.
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January 2022 by Regina Beard
This is fast becoming my favorite store in the Triangle. Better quality of clothes is a high expectation of mine and this store provides the majority of the time.