8:30AM - 5PM
4810 Hope Valley Rd Ste 116, Durham
Life Insurance
“I recommend B & A Financial Services for all your tax needs. Mrs. Burton walks clients along the tax filing process and asks questions to make sure your taxes are done accurately. B & A Financial Services never fails to provide prompt, friendly, and professional service!”
“I came in just to ask several questions about something my former agent had told me. I was assured that it was incorrect. So I wondered what else she told me wasn’t true. After about a 15 minute conversation with Melissa I decided I should change insurance and I took all my business from them and put it with All about Insurance”
“I've been a client of Andy Jones-State Farm Insurance for a very long time. I've always had excellent service and cannot say enough great things about Christine Perolini! I highly recommend this company!”
“Clarisa, she works ego and she, like everyone else, is a very kind person, they help to resolve any detail that one cannot do and to explain to one properly what CLARISA HAS BEEN MY INSURANCE AGENT FOR MORE THAN 4 years so congratulations to them for being so gentle with people and value”
“We are so happy we found PSJ Elite! Penny Joyner has been doing our taxes and my mom's for eight years. Penny is accurate and efficient with a quick turn around. And she answers our questions in a timely way. Couldn't be more pleased!”
“I had a great experience with Direct Auto Insurance. Gabe Hatch was very professional, patient, and explained everything clearly. He made the process quick and stress-free. Highly recommend!”
“Have been taking my older Camry here for years. Service and price are solid, but I greatly appreciate the service writer’s professionalism.
For year, AAA has offered Lyft rides for drop off appointments. This morning, after the writer finished confirming the appointment, I asked if they could provide me a ride (~$10-15) from Lyft. Very professionally, he explained AAA no longer provides rides for smaller service tickets (I’m getting an $80 oil change and a $20 state inspection, I’d imagine you’d need to spend at least $150). Rather than flat out telling me they wouldn’t call me one, the service writer described the policy, cited the reason (the profit margins don’t make sense) and told me they’d call a Lyft this time since it was an established expectation based on previous service.
FWIW, the Lyft didn’t come expediently, and there is a free GoDurham bus stop a 2 minute walk from the AAA location that was headed to my destination in downtown.
Kudos to the service writer for explaining the policy and making a reasonable accommodation. Customers take note, Lyft rides to and from AAA now have a minimum service $ associated with them.”
“I went in yesterday for a yearly meeting Mike scheduled to ensure our coverage is still a good fit. Mike is great. He did a comprehensive look at our home and auto insurance coverage and made sure we have no gaps, while making appropriate suggestions. He is personable and kind. State Farm recently took care of an auto claim for me after a tree fell my car. Wow! I was impressed with their service. Go to Mike. He knows his business well!”