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February 2024 by Andrew Wrench
Best competitive pricing, clean facility, friendly customer service one could ask for. Would choose this facility 10x over
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February 2024 by Tony II
Great job! Had exactly what I needed! He explained policies, check ins, and outs. It was a good experience.
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February 2024 by Jim Northrup
Convenient and close to home. The price was right too. I was able to do everything online. They made it really easy to give them money. ?
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February 2024 by James Webb
The manager on duty Mr. Vivarette was very inviting; and super professionalism. Accommodations are superlative @ life storage. Thanks.
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January 2024 by Sheila Eason
Great experience, easy to search online & get a quote. Once you pay you immediately get access. Manager Austin was great to work with, very helpful & friendly. We highly recommend this storage business.
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January 2024 by Congruence Learning
Really excellent facility with the friendliest, warmest young person who works at the front desk! Super helpful and kind. They'll make your storage experience fun!Clean, safe, dry and well kept. I've used this facility before and I highly recommend it!
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December 2023 by Frida Garcia
Tim Viverette had an amazing customer service treatment toward us and made us feel at home, everything was clear and easy to understand. My dad and I would totally recommend.
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December 2023 by Alex Wagner
Austin was a huge help and got me set up with a unit in no time. Super personable and clearly this location cares about their tenants. 10/10
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December 2023 by Sam Austin
My family and I are fortunate that we don’t need storage anymore how’re life storage over there next to the food lion was great! Easy to get in and out of and the guy at the front desk was a super good guy, very helpful and friendly
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October 2023 by Brooks Fuller
Tim V. at the Life Storage on Hillsborough was helpful, friendly, generous with his time and patient in helping me find the right storage unit for my needs. Best experience I’ve ever had with a storage unit business.
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October 2023 by Veronica Williams
Great location Tim is a great guy I have known him for some years great customer service and I used to cut his hair
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September 2023 by Ashley Reid
My two experiences in the office were great. I was very concerned about my unit since I had to leave while the movers were still unloading my things into the unit.I came back 3 days after move in to retrieve some items and noticed my lock wasn’t on my unit. I tried to get into my unit but it was locked. I called Life Storage the next day ( Saturday) and the office manager told me my unit was locked with a different lock. He then further explained to me that a different lock had to be used and that all of my belongings were secured.I got dressed and went to Life Storage. He told me that a new lock was put on my unit and he then proceeded to give me my new keys.I was going to give Life Storage 1 star for not letting me know via phone nor email that my original lock was unable to go onto my unit. But the office manager made it right once I got there, and I wasn’t charged for the lock.Customer service gets people very far. Job well done Life Store Hillsborough, NC.
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August 2023 by Pierce H
Austin made my experience as smooth as possible! Wouldn't store anywhere else in NC
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June 2023 by Jasmine B.
Horrible customer service from TIM! I have reported this man 2 times already to corporate and they don't do anything about it. So I have come to warn everyone from using this location. TIM HAS THE WORST CUSTOMER SERVICE AND HE LIES ON RECORDED CALLS. He tries to up the price at his leisure and tell you last min or not give you all the information. This place was great at first especially with the manager Austin he is super nice professional. I don't understand why he has such CRAPPY PERSON working with him. BEWARE OF TIM BE IS RUNNING THE PLACE LIKE HE POCKETS THE MONEY PERSONALLY. Just out for the quick buck. He will tell you information one day then literally within 24 have other information THAT WAS NEVER MENTIONED BEFORE. PULL THE CALLS. They are ALL RECORDED.
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December 2022 by Ash
Austin was so helpful getting me moved into my new unit. He was so kind and gave me great advice for my first time in storage. I will be a repeat customer
