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February 2024 by Mary “Pridgen”
I love their stuff especially the fragrances
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August 2023 by Millie Kwan
I really enjoy L'Occitane products so it's been great to have a local store where you can buy their products. The store is in the main building of the mall on the first floor under the food court area which is on the second floor. The storefront is bright and inviting and the salespeople are very helpful. While I love L'Occitane products, I generally do not like stores that have overwhelmingly strong scents, which this store does not have. Makes for a great shopping experience!
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August 2023 by Judy Keenan
Always a pleasant experience at this store. Staff is welcoming whether you purchase or browse, and the fragrant products are alluring! I think they showed appreciation for the natural world through their use of botanicals in their products long before it was fashionable.
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August 2023 by Catherine Fulton, MBA MHA
Devine products and love the store's ambiance. Staff is friendly.
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April 2023 by Mimi4ms
Very helpful staff! Joy to shop here!
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February 2023 by Julie Karabatos
It was crowded when I went in meaning one person was working and three people were in there. The lady told everyone she would get to us as quickly as she could and she did. She apologized for the wait. But she really got everyone in and out and taken care of as quickly as one person could. Excellent customer service, five stars. Will definitely be back. The products speak for themselves. Especially their shea hand balm and cream.
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December 2022 by Jonah Turcotte
Have previously had nothing but positive experiences with L’Occitane. At this location, I was offered no samples, no spritzing, no gift wrapping despite mentioning I was shopping for my Mom’s Christmas present. Despite the customer behind be receiving all of these services and without asking (and spending less, for what it’s worth)
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March 2022 by Joseph Tubito
Very nice bar soap
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February 2022 by Skye Hankins
I've fallen in love with this store! One day I was casually walking by and something told me to stop...BEST decision ever. The staffer who assisted me was Renee and she was amazing. She was not a pushy salesperson, but helpful when appropriate. I purchased several hand creams and body butters as gifts for others. Also, the Herbae Eau De Parfum for myself. Renee also gave me free samples, coupons and wrapped my gifts. I highly recommend this business if you are looking to treat yourself or give someone else a nice gift. I am thoroughly looking forward to returning.
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December 2021 by Sharon Elmore
I love the friendly staff and freedom to try different lotions, etc.
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September 2021 by Talayah Nicholas
My friend loves their products so I went through the trouble to place an order. It was her birthday gift, so I ordered a gift box. When it shipped, the products were sent seperately from the gift box! What's the point of paying for gift packaging, when it doesn't contain the gift?! I pointed this out to Customer Service and they acted bougie, as if that isn't a problem and she said she would bring it to their attention, in the warehouse. I will NEVER oreder from them again.A complete disappointment.
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August 2021 by Nancy
Recently visited a resort and there were small bars of the beautiful smelling Milk soap. The bars were pure white in color with a beautiful light perfume scent. I immediately went online and ordered the exact same bar of soap for home. I had the wrapper with me to be sure ordered the right one. What I received was packaged with the same Milk soap but with Shea butter. The soap was an ugly beige color with a distinctive not so nice scent. I realized they changed the bar to have Shea butter. The bar is HORRIBLE. I will NEVER buy from them again until they change the formula back. I threw the bar away it was that disgusting. I noticed the resorts still get the good stuff, what is that about? No more!
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October 2020 by Lauren Piontka
I just adore this establishment! Only place besides one other store that I go to the mall to.
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August 2019 by Joanne C
I stopped by and was given samples to try. 4 days later Im heading back to purchase the products. My skin looks and feels wonderful
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May 2019 by Anna Lobastova
The staff is very knowledgeable and you can test every product before buying. Great products
