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February 2022 by Ronea Smith
I have been a member of this bank for over 3 years now, and they are horrible. I have experienced the absolute worse customer service the entire time. The branch managers all have way to much attitude and are not professional at all. That is for the old one and the new one. You can tell by there tone of voice that it is not going to be a pleasant experience, as soon as you get them on the phone. It saddens me because it is a black owned bank and I wanted to stick it out, however I can't keep giving opportunities to an ungrateful establishment. I pray in the future they would realize that customer service is very important and everyone deserves respect, no matter how big or small their account balance is!
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August 2021 by Queen Baba
I have never believe in bitcoin since I was scammed on April 10th so I stayed away from it because losing money is heart breaking, until I was recommended to MRS LAUREN JORDAN by a close friend for her good job, she helped me managed my account and I was able to make a good withdrawal after a week of trading right now I have made so much money on crypto currency it has change my life for good inbox her now for your help.
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March 2021 by Dynia Wilkins
I have been with this bank for a few years now earlier today I called the local Raleigh branch (Rock Quarry Rd) office to report my card lost, I had to call the local branch because nobody ever answers the 1-800-433-8238 number. However as soon as I spoke with Miss. Alston and told her about my situation she giggled and did not try to help me not once. Miss. Alston attitude was very nasty and I honestly did not appreciate it as a customer. I use to love this bank, but every time I call and try to get assistance the customer service is terrible. Smh.
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January 2021 by Kaamilya Cross
UPDATE: After making this post I was contacted immediately Patty.Quattromini and she was extremely professional and enormously helpful. She reviewed my situation had my our debit cards sent in two days via UPS. Shr also took care of any fees and followed up on this issue for future customers. She linked me with the Winston Salem Branch manager Mrs. Polite and she was helpful as well. i will contibie to do business with this bank and do recommend because anyone can make a mis
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October 2020 by Angelica Ne'Laughn
I've been a customer at this bank for several years and lately their customer service has been terrible. I've had so many issues. I never received a debit card before the expiration date and had to wait almost a month for a new one even after speaking with someone 4 times. My husband made a cash deposit via the ATM and magically our money disappeared for over 24 hours and the bank could not tell us why or what happened. After being on the phone for several times they magicall
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February 2020 by Lisa Mitch
If you are from Durham, and are Afican American, pay our ancestors homage by opening an account at M&F......
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November 2019 by Tinece Payne
This is the place to deposit your funds and become self sufficient. The time is Now.
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August 2018 by Ty Sherman
newly renovated Charlotte branch, friendly staff
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February 2018 by Moline Creek Wellness
The bank staff here are very friendly and informative. But, their is one lady in particular that just truly stands out. Vermont Jones. She is truly a professional woman with a wealth of knowledge. We will be opening up an acct.
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October 2017 by Plenty Money
Opened account inside this location and had to return twice to do paperwork teller missed.
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July 2016 by Corey Wells Sr.
A since of pride to know where my dollars going, and how it impact my community directly.
