Mattress Firm Northpointe is praised for its helpful staff and focus on customer sleep quality. Employees are described as knowledgeable and friendly, taking time to explain mattress options and fit each person’s needs. The team is said to work within budgets and provide low pressure sales. Customers enjoy a low price on well‑known brands such as Sealy®, Tempur‑Pedic®, Sleepy’s, and Serta®. The store offers a Love Your Mattress Guarantee, delivery, and a 120 Night Sleep Trial to ensure the chosen bed is perfect. Many reviewers say they will continue buying from this store and recommend it to friends and family. The overall experience is described as positive, with excellent service and confidence in the product.
Action Jackson was an accommodating, friendly, approachable, informative, tolerating and senior friendly salesman who hooked us up with the best product at the best, affordable price.
November 2025
I was impressed by their helpfulness and heeding to my budget. Clint acted professional and amiable as a well informed employee.
November 2025
Marcel and Jackson were both outstanding and knowledgeable about the diffrent mattress’s and the pros and cons. They combined that with excellent customer service and have us as very satisfied customers!!
