-
March 2024 by Jaleesa Johnson
Excellent customer service! I had a flat tire when i walked out of work today. Most places were closed or about to close but i called them and they still took care of me getting my tired fixed! I will recommend anyone to come here for their care needs! Thank yall so much!
-
July 2023 by Triangle Floors
Don’t do business with this company, they do the alignment and balance incorrectly, they don’t want to take responsibility for it,I got 4 new tires from another company, I brought my car to this place right after there were install, now my tires are gone, because they didn’t do a good gob.I visit the shop since they offer a guarantee on alignment and balance, they didn’t grant me the coverage. Now I have to buy new tires again in less than a year. Very bad customer service. Please make sure I’d you guys had your tires replace recently or they have done any other services in your car, ask (ASK FOR A RECEIPT). They have a new system and they will tell you that they don’t have records of old customers.
-
November 2022 by Chastity Dupree
Very helpful, excellent customer service!
-
April 2021 by James Hinnant
Excellent
-
December 2019 by Evangeline Ritch
Good place to have car fixed or buy tires.
-
March 2019 by April Nettesheim
Oil change took over two hours without an explanation or apology. The man who helped me check in seemed annoyed with my presence even though I had an appointment. They were quite busy but they didn't seem to prioritize appointments or value customer service. I will not be back.
-
January 2019 by Dawn Lee
They did a great job. Found what was causing the tire to go flat, patched it, in a reasonable length of time, checked my oil, and set the timer correctly, so I would not get false readings.
-
February 2018 by Russell S.
All the people at the Hillsborough st store are fantastic. I reserve online and everything is ready when I arrive. They offer suggestions on other maintenance but don't try to push you to complete the suggested maintenance, as some other oil change shops do. I have tried other shops and they always try to upsale the invoice. Almost as if in a threatening manor. But not at NTB, it's like visiting family, they treat you right & fair.
