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December 2023 by Terry Thomas
NP didn't even take my vitals until I told her to. She screwed up my test for lab corp so they didn't get done.
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November 2022 by Angie Long
Have a 315 apt to get a simple TB test. It is now 45 minutes later. I thought it was a minute clinic? Absolutely terrible!
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May 2022 by Kathryn Mathers
Minute clinic customer service just hung up on me twice. Two different numbers, third one put me through mechanical circle. I was trying to find out if my children still had their COVID vaccination appointments as this morning I received a text and an email saying the group appointment for my twins was cancelled. Then I got a text saying get ready for your appointment. I called to find out which it was. I was asked why I was calling the number (which email told me to call) and then they hung up, called another customer service number they insisted I work with COVID hotline, got through again, explained I needed to know if we actually had an appointment, and they hung up. Tried another customer service number and they never let me out of the automaton. When I went in to 'cancel' the appointments so the clinic itself would know, I discovered that (though a group reservation) they had cancelled one twin but not the other. I already cannot use them for tests as they cannot distinguish the twin in their profoundly stupid system for obtaining results.
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April 2022 by VaughnFam TV
Really horrible that my son has to be tested for covid when he's not even showing symptoms for it before being seen! Never using minuteclinic again. Quit being scared of something that's got a 98% survival rate!!
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March 2022 by Shawnda Pierce
Great place to seek good advice about health concerns and positive attitudes. Thanks for being so kind and informative.
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October 2021 by Amanda Vergnetti
I had a wonderful experience here. I needed to be seen quickly and was able to get an appointment same day. The staff was friendly and capable. Will definitely be back.
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July 2021 by Brandy Napier
Always had great experience at the minute clinic. Today, I met with Jessica. She was courteous, friendly and thorough in checking out my injury.
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July 2020 by Susan Clamp
If I could give them a zero I would. Today my adult Son went (with an on line appointment) to be tested for a UTI. He is small in stature and wears his hair long. He was wearing a N95 mask held in place by a bandana. He was told upon check in that Minuit Clinic does not treat men or Transgenders and refused him service. My son is not Transgender and was humiliated. He stated that the store manager was rude to him. After he got home, he spoke again to the Manager after seeing nothing in thier ad about refusing service to men. We went to Duke Urgent Care where he was seen. I am horrified that he was treated so badly and we are seeking legal advice.Shame on you CVS. you have lost my business.
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July 2020 by Stephanie Garrett
I used the CVS drive through COVID testing. The results took 6 days which I could understand due to volume. The pharmacy tech specifically told me that I would receive an email with my results. Which was needed for my husband to return to work. I have never received said email. I called CVS hotline for COVID and waited 2 hrs for a lady to give my an email address to request my results. I still have not recieved them. I stopped by the location and the minute clinic was busy but I was told I would receive a call to assist me. Never recieved a call. He also told me to receive the promised results I now have to go to the health dept and wait again to get my results. I do not mean to be so negative about all of this. I am thankful my results were negative but this is not good customer service. We have used pharmacy for 15 years and my expectations were so much higher.
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November 2018 by Gloria Perry
Had my flu vaccine here today. After the PA entered my information into the computer she went directly to prepare the vaccine with out washing her hands! Poor practice!
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December 2015 by A Google User
This place is wonderful. I came here for help regarding eye irritation and Dr. Gilden-Chiang was nothing short of amazing. She has such a refreshing spirit about her. She went above and beyond to help me when I had no idea where else to turn. She was fast, thorough and really cared about my well being. If I could rate her higher than a 5, I would!