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November 2023 by Frederick Reid
I just stopped by this location and had a chance to interact with Eric in the shop. Even though the weekend is typically a busy time he still took the time to answer a few questions about an odd situation with my vehicle. He was very personable funny and also took time to get to know me and my family as that's the most important part of making sure my car is operating properly. If I ever get a chance to go back I hope to interact with him and I hope they reward him for how good a job he's doing both on the vehicles and with the actual people.
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November 2023 by Oscar Galvan
Went for an oil change, tire rotation, state inspection, and tire repair. Was not able to get the tire repaired because it was "too close to the tire wall." Went to another tire repair shop and they were able to take the screw out that was right in the middle of the tire threads. I was able to tell that the tire rotation was done incorrectly because of the repair tire not being rotated to the correct spot. Shop didn't seem too busy as the mechanics were in the bay chatting with no cars in service bays. To me it seem like the mechanics didn't feel like doing the repair and not sure if they are not trained properly on tire rotation placement.
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November 2023 by *The Fuller Family*
Had to settle for generic brand tires at the same price, which is not what I ordered. Generics had a much lower mileage warranty, but I needed tires ASAP. Call to make sure the tires are IN STOCK when ordering and booking appointments online. All tires offered ARE NOT in stock at every store! They can take several days to be at the store. One tire put on and left with only 18 PSI. I had to add correct amount of tire pressure. Only way I'll return is the same reason I went this time.... They were the only place that had any of my tire size in stock that day.
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November 2023 by Mihai Niculescu
Took my son's car to Mr. Tire on Miami Blvd. My OBD diagnostic was ignition failure on cylinder 2 (2012 Nissan Altima, yesterday, 10/16/2023). They confirmed it. And here starts the unbelievable story. They identified the ignition coil as the culprit. Their offer was approximately $500, consisting of the price for the coil ($240 !) and the rest worktime. I said "no". Went to the part store nearby Mr. Tire, and bought the coil for $70. Then went to pick up the car (was running on 3 cylinders). Asking the manager at Mr. Tire how they decided about the $500 quote, I told him that I just bought the coil for $70 from the next door part store. He replied that he called them and the store told him they do not have the coil (obviously a lie). But still could not justify the quoted $240 for the part and the $260 for the labor. At home, it took 10 minutes for my son to change the coil. I strongly DO NOT recommend the facility - huge scam. Anecdotaly, when exiting their door, we intersected with a Mr. Tire worker who whispered to us: "God, I hate working for this guy!" (aka the manager). Avoid this location. I wonder how this can continue to do business. It should be closed and restructured.
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September 2023 by Cameron Wallace
I absolutely DO NOT recommend Mr. Tire for anything. Went there to get a diagnostic for my car and needed a part replaced. They gave me a quote of $150.99. $70.99 for the part and $80 for labor. When I went to pick up my vehicle the price drastically jumped to $324.50. When I asked why it was so different from the quote they gave me, the gentleman I spoke to had a disgusting attitude and said the quote they gave me didn’t include labor, well guess what? I got the proof. (see photos attached) Do not go here. Mr. Tire Auto Service Centers are the biggest scammers I have come across in my lifetime. Not to mention the check engine light turned back on as soon as I left this no-good garage.
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August 2023 by Piper S.
I am so thankful for this place! I discovered I had a nail in my tire when I got to my truck at the airport and was desperate to find a place to help fix my flat before all the tire shops closed. I called this location and Andrew answered and agreed to help fix my tire even though they were closing. He stayed late to help me, and I cannot express how much I appreciate this. Any poor reviews about this location must have occurred before he worked there. If I lived in this area I would be a life long customer for this shop. Thank you again Andrew!
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August 2023 by Sammy Brown
The front desk service was wonderful – the employee that helped us on 7/23 (for my appoint at 9-11am for an Oil change serv on my 2023 Jeep Wrangler) was excellent! I really appreciate the Sunday option too.We will be back to have new tires mounted on one of our other cars
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July 2023 by ColtsFan4Life 35
We needed a new tire and were quoted a $186 price including labor. My wife and I sat in the waiting room while our car was serviced. After about an hour the cashier told us it was ready. He said our payment was $46. Instead of charging us for a new tire, they fixed the puncture in our current tire. They could've easily charged us for a new tire instead of fixing the old tire which was still in good shape. We were so appreciative of their honesty. Treating customers with respect and honesty goes a long way.
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July 2023 by Eric Yearley
I won't be patronizing this Mr. Tire again. I intended to replace four tires and found myself paying nearly 1.5x my expected cost. The lack of an initial estimate or even an approximate labor cost from the service team was disappointing. I believe in the importance of upfront clarity on expected expenses before any work commences. Sadly, this experience has irreparably damaged what was once a commendable relationship with Mr. Tire.
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July 2023 by joe veasey
I had a nail in the right front tire on my 2020 Ford Ecosport. I carried it to Mr. Tire on Miami Blvd for repair. Jimmy was the tech, he removed tire, patched, re-balanced and re-installed. Jimmy did an outstanding job. It is seldom that you find employees that take pride in their work! Thanks to Jimmy and Andrew.
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July 2023 by Anna Stryker
I am so disappointed. If you asked me 6 months ago, I would have given this place 6 stars for the 4.5 years I had been going there. The staff was incredible. If they couldn’t figure out what was wrong, or if what they tried didn’t fix it, they wouldn’t charge you a penny. If something was “wrong” but not important (I had a very slow oil seep), they would advise I not fix it because it wasn’t necessary and expensive. They were like a bunch of uncles working on cars that would never upcharge you.However, all the staff seems to have turned over, and it’s turned into every other chain mechanic that will nickle and dime you to death.I have been really disappointed in the past week. My car had a brand new engine installed 2 months ago. I brought it in to get the oil changed, and they called and said that they suggested I have the spark plugs and coils replaced and a full engine flush for $800. It’s a brand new engine!! My husband’s car should have been fixable with replaced spark plugs, but they did a full tune up for $1400 (we learned after the fact that the spark plug was the only thing causing the issue we were having), and that was after they took off the “diagnostic fee” of $100 that I’ve never been charged in the 5 years I’ve gone there.They get two stars because the work they do is still good and they are fast, but they are now up charging and nickle and diming for everything they do.
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June 2023 by Robert Weaver
Went here to get a tire for my brother that had a blow out on the highway. Said they had the tire in-stock. They did not. Charged for the tire installation and balancing that came with new tire valve stem and thats understandable(30$). But then charged 20$ for the valve stem and labor that was already part of the package. Then when we checked out about 2 hours later. Didn't inform of any road hazard that was available and declined us and sent us out the door. Never again Mr. Tired
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June 2023 by Dawn Reno Langley
Got my oil changed this morning, and it was quick and easy. However, they didn't tell me how much it was going to cost, and i was shocked that a simple oil change cost me three times as much as i usually pay! I won't be returning.
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June 2023 by Chris Pritt
Made an appointment on line to get a 4 wherl alignment and balance my tires. That part was easy. Damaged all 4 of my wheels. Chipped paint off of them all. 3 hours to align and balance only. Charged me 1/2 labor($76) to "adjust" suspension height.
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June 2023 by Katie Grant
Ran over a nail in my work parking lot about a mile away and drove my car here on my lunch break. Turns out the nail was actually tiny and didn’t do any damage to my tire and the mechanic was very nice and showed me the nail. They didn’t charge me anything for this. The whole interaction was less than 30 minutes. They seem ethical and honest! If I have any more tire troubles at work I will be returning here!
