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October 2023 by sprin004
Remington has given me and my family outstanding customer service. Dontae and his team go beyond measure to meet the needs of their customer. We salute them.
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October 2023 by Azion gotti
Manager with the dreads rude ghetto caught him trying to cheat me out the weight of gold ..good thing I weigh it myself first .Then he tried to get Loud bc he was caught watch them.
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August 2023 by Josh Sutton
My first choice for browsing, buying, and selling. Couldn’t ask for a better staff! Always been treated very well, and offered fair prices. I try to stop by once a week!
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August 2023 by K
Went into National Pawn on Guess Rd. to look around. Found a ring I wanted to buy. Waited my turn. The gentleman in jewelry was assisting a customer. He saw me waiting as I was the only other person in jewelry. When he finished with the couple he walks off to assist another customer who came in the store while I was waiting. I won’t be back.
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August 2023 by Nazyah Mccombs
Kim was very helpful with me..!! She is super sweet and a wonderful manager.. highly recommend u guys go see her..!! U will not be disappointed..!!
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August 2023 by Tiffany H. (TippyTop2000)
Kim & Ana were awesome!!! Fair and really made my first time experience pretty painless. They also have some pretty cool merchandise in the store. I'll definitely be a returning customer!!!! Come check out this location!!!!
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August 2023 by Richard Minnis
They do decent business, I bought a ps4 and a ps3from them and the ps3 just wouldn't turn back on one day and they gave me a controller with the ps4 that they didn't tell me had to be plugged into the charging cable at all times.The ps4 was working fine though until the last update from Sony(which had nothing to do with the pawn shop at all) but had it not been for that update the ps4 was doing well! The ps3 not turning back on out of nowhere and the controller not working/turning on unless it's hooked to the USB cord was the reason for the 3 stars. Corporate could make the website a little easier to navigate for finding a pawn shop near you also, unless you know the number of the pawn shop, when you go their website it's almost impossible to find a certain store if you're looking for a particular store also and I know that isn't this particular pawn shops fault but hopefully corporate actually reads the reviews from all their stores. It's just hard to tell what they've got in stock and hard to check on prices of items if you're looking for something in particular as well. I'm trying to find a bicycle for my wife and try to compare prices from Walmart and other stores to National Pawn but can't get "go to website" because when I do it takes me to the corporate page and unless you know the EXACT store # it's difficult to find the store nearest to me so that I can look at what bicycles they have and what the prices are for them. Overall they're pretty good business though and I usually go to national jewelry and pawn if I decide to go to a pawn shop. They are polite and understanding of of certain situations though and I still would recommend it to someone depending on what they're looking for. It hasn't been quite a full year since I bought the oae and oa4 I just wish that if I was going to spend close to $350 with them, that the products would at least last 1 year???♂️ but this is the only complaint I've ever been able to make about them and I would probably go back to do business with them, I would just be a little more weary about spending more than $100 with them unless they offered a better warranty than 30-60 days.
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July 2023 by Michael Bailey
Every time I come in and make a purchase the team always shows hospitality with giving the best possible deals on whatever myself and my family need. Thank you.
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June 2023 by Alexa Hoffman
I went to the pawn shop for the first time last week because I was short on rent and needed to loan my gold rings to have enough to pay for it, over $300. While I am grateful that they were able to accommodate the amount I needed, Dante, the manager, talked to me about taking a night to think about what I was doing. The reason being because I would have pawned all of my gold rings that were given to me from my grandmother. He asked if there was any way I could perhaps borrow money from family so I wouldn’t have to pawn all of my rings and after taking a night to think about it I’m so glad he gave me that advice because I may not have been able to pay for them to get back out and still have enough for rent next month. I came back the next night and ended up only having to pawn four of my rings for a lesser loan. I’m leaving this review because the manager really cared about me and my feelings and accommodated me better than I could’ve hoped. It was a great first experience and I know I was lucky I didn’t get screwed over. He even sealed them up in front of me showing proof they didn’t touch them when I was ready to pay for them back and I’d have 30 days before my first payment was due. He really cared about helping me more than taking my jewelry and maybe all national pawns are not like this, but his store is. Also, they have items for sale of interest, including huge TVs all the way to Nikes ha ha thanks Dante!
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June 2023 by Collietha Hawlley
Tommy Mr. Dantae and Mr. REM are great representatives to the customers they always willing to work and give you the best deal in the world. They are all about their customers and satisfied in them. Couldn’t ask for a better team on guess Road they really need to be our knowledge for the great work at that I put into the company
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February 2023 by Rozata
Spent a lot of money in this store bought thousands of dollars of jewelry and i came to them today at 6:26 made it in time just for them to shut the doors on me and tell me they close the disrespect is unacceptable i won’t spend another dime in this store because i’m unappreciated i made it in time before closing just for them to talk to me at the door like i’m some kind of peasant when i spend good money with them and gonna tell me at door i need a receipt for my items because they brand new when they are simply used u talking to me at the door u don’t know what u are talking about they don’t respect me as a customer so they won’t get another dollar out of me . don’t waste your time here !
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January 2023 by Adam Wilson
We had a financially tight month after he holidays and we went and talk to Remington at National Jewelry and Pawn . We needed a certain amount of cash to get us through the week and he gave us exactly what we needed for our item. Go see *****Remington*****And the staff at the Guess Rd location and this super professional location will help you quickly and efficiently!Thank You Remington your our 5 ⭐️ Hero!Sincerely,Adam and Carla
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January 2023 by Bryan McCorkle
Had a great experience with all the employees I encountered. Very helpful and suggested great ways I could save and have a great experience at the pawn shop. Recommend you check out the people and inventory!!!! Worked one on one with Mike, he the MANNNN!!!
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January 2023 by Chase Thingelstad
Awesome experience, cats working there are amazingly friendly and made my trip this morning super pleasant. Will be back anytime I need help rehoming stuff! Ana was was so much fun!
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December 2022 by Brandon Nix
Michael was extremely helpful today,and every other time that iv been in, and I go alont, he was respectful courtesie,, and went above and beyond to insure that I got the best possible deal on my belongings I woul tell anybody about his service and recommend yall because of him.
