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February 2024 by Danielle Cunningham
AVOID THIS VET AT ALL COSTS!!! I don't leave reviews usually but my dog has been a patient for 11 years with this vet. Initially they were great, but today when I tried to get an appointment for my 12 year old pup that's been passing dark bloody and puss filled urine, I was told they didn't have any appointments for 3-4 days...that includes emergency drop off appointments (they used to have those anyway). Not only could they not find my dogs file when I called, even though this vet has been the single point of contact for all her ailments including her recurrent bladder infections, luxating patella, diabetes plus all wellness exams and vaccinations over the years. They can't even find time for an emergency drop of visit of patient of nearly 12 years that is having very concerning issues. They will not have time if you have an emergency...instead they will try to pawn you off on an ER vet that costs 2x as much or another vet in the area... also avoid their vet practice manager, her name is Ann. She is hard to deal with, bruske, and incredibly demeaning even when you are distraught...
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November 2023 by rickmacgregor
Great and caring staff, techs and vets. Would recommend to anyone in the area.
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June 2023 by Carlos Arteta
Have been taking my pups and cat for the past 5 years. They are very considerate with the needs of our pets. Couldn't recommend them more!
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March 2023 by Teryn Brewington
I have been taking my dogs to NHAH for over 10 years. The care they receive has always been amazing, the staff is so kind, prices reasonable and Dr. Soren has always been so thorough and knowledgeable. But what led me to leave this review was how amazing NHAH was when we had to put our oldest dog down recently. They were so kind, accommodating, made sure we had our own quiet space, as many treats as we wanted to feed him, and even went above and beyond by creating some keepsakes for us - items I did not think to do in the moment. They made a horrible situation as easy as possible and were so thoughtful about it. Thank you NHAH!
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February 2023 by Elane Cardin
My male dog Moocho recently went in for a so needed dental cleaning. Extractions were needed, successfully done. Now my fur baby has better breath, improved eating and feels more spirited than ever. Veterinary medical care at its BEST!!
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February 2023 by Scarlett Choi
I've never had a bad experience here. They offer price transparency and are happy to give paper prescriptions. My dogs love them.
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January 2023 by Richard Hurley
I had my dog spayed here back in 2014. The office lied about the costs, did not explain the 'range of costs' and then threatened to withhold my dog from me until I made payment. I wouldn't take my dog here if it were the last place on earth that had the ability to keep my pet alive.
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October 2022 by Cassandra Miller
I can't say enough good things about New Hope. I live in Sanford, but still drive up to New Hope as I haven't found the level of knowledge, accurate diagnosing, and compassion anywhere else.
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September 2022 by Ashley Gross
I am a foster parent through this organization and the thought and care that goes into each and every animal is truly one of a kind. I see a lot of reviews about the high prices so let me explain.-There are no dogs in a kennel or onsite shelter they are all with families.-During our time as foster parents we must crate train, leash train and teach them basic tasks for their forever parents.-We work on potty training, sit/stay and everything else with them during the short time that we have them.-We take them to their check-ups and they are always vaccinated and checked up on.-We take them to adoption events weekly.-We bathe them regularly and take adoption photos for potential adopters.These animals are incredibly well taken care of and looked after which is what you want from a place that has your fur baby.
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August 2022 by Laavanya Sankar
We’ve been to New Hope since my dog was a little puppy (over 3 yrs now). We have had great care and communication from the entire team including all the techs, staff and doctors (Dr.Beth, Dr. Soren and Dr. Bush). They’ve been very helpful in sending my dog to specialists if he needed that and responsive about all the questions about dog ownership and medical issues that he’s had.They also treat my dog with love and respect and this has helped in making sure he’s not terrified of the vet’s office and he likes the people there.
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August 2022 by Hannah McKay
NHAH are the best! I brought my cat Sadie here for several years and she always received really great care (we moved away which is the only reason why she is no longer a NHAH patient). Sadie is 15 and gets pretty stressed and shy when meeting strangers. Dr. Beth was her primary vet and was gentle and thorough during exams. She always took the time to discuss her findings with me and I felt confident in taking her advice when it came to Sadie's care and never felt pressured to have her undergo procedures. I also really appreciated how up to date Dr. Beth was on new and emerging treatments for her patients. Last, but not least, I would be remiss if I didn't give a shout out to the rest of the NHAH staff; everyone there is professional and caring.
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July 2022 by Donna C.
New Hope is fantastic! From the vets to the techs to the front desk, they ate all so friendly and helpful.
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June 2022 by Joel Collins Glasson
Doc Soren and his crew of angels really came through for my dog Casper. We have experienced top grade oncologic surgery, and excellent diagnostic care for other ailments. Even with Covid restrictions the staff stays long enough and organizes providing care such that Casper got quicker same day care than I have every gotten at Duke. They have clinic drop off appointments to get sudden illness’s seen when appointments are not timely enough. And Casper was surrounded by love while in their care. I can tell because of how he reacts when he goes back. He loves to visit New Hope.
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May 2022 by Tasha Rhodes
They were very kind and gentle with my teen who lost her Bun she’s had for six years. They gave her encouraging words and talked to her about the process.
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March 2022 by Linda Wallace
We had our beloved dog of 13yrs put to rest here. The staff was kind, compassionate and understanding. Thank you so much for helping our dog pass away in such a peaceful and dignified manner.