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December 2023 by Ellie M.
This was the cutest pet shop! They had treats, home decor, toys, dog food. Basically anything you could imagine! I took my dog there to celebrate her first birthday, and we got her a pup friendly cupcake and a few new toys to spoil her. The people were very friendly and helpful! We will definitely be back!
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November 2023 by Gigi S.
Always able to get what I need and I like to support my local businesses. My dog is obsessed with their peanut butter baked treats. For his birthday he got a specialty dog baked cupcake! The staff is helpful and friendly.
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September 2023 by Harley Gallant
I have known the owner for many many years and I have been a customers of hers for a long time . I have always been greeted with the upmost respect and treated like a human being . I love her so much and will forever be a customer of hers. Oliver’s collar will forever have a place in my and my dogs heart ❤️
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August 2023 by Chrystal Ingram
I wish I could give no stars. Went in to make purchases for my two pups. Was not greeted at all by the person working. Not even asked if we needed help looking for anything. As we left, a Caucasian female entered and was greeted immediately. This blatant disrespect was obvious. You lost what could have been a regular customer over your implicit bias.Yes. Really. Your employee looked me in my face and said NOTHING. The time I spent in this store NOTHING WAS SAID. I was watched but not one word uttered. As an owner who has a "rainbow of customers," this is not the type of response that would encourage me to return. I'll pray for your success but no thank you.Maybe your perception of your own employees is the issue here. How is it that there is a refusal to accept that a customer was not greeted by but easier for you to assume that my perception was the issue? As a minority I would anticipate that cultural sensitivity and humility would be present here. Be blessed.Respectfully, Dr. C.
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August 2023 by joshua montoya
I worked here for a year and a half. I gave my time and commitment to the owner, both as an employee and a friend. My mother died and I took 4 days off. I came back to 3 reviews calling our employees racist. The response from the owner was insensitive and questionable. As a person of color and the manager of the store I was dumbfounded and hurt. I approached the owner and was told I was “emotionally compromised” and not thinking straight. As my concerns were not being taking seriously I tried to give two weeks notice and walk away on good terms. This turned into a reaction of expletives and anger from the owner. Heartbroken
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August 2023 by Nancy Hanley
I like the idea of an independent store that specifically tailors its merchandize to pets (dogs, cats), and I would gladly support such a retail store. However, I have been to this store a number of times, I am NEVER greeted, rarely thanked, and the manager seems to not care about clients. I work in customer service, and I know that customers need to a.) be greeted as soon as they enter the store, b.) be asked "What can I help you find today for your dog (or cat)?" c.) customer needs to be told "Come back and visit us soon" and "THANK YOU!" For the record: I was the only customer in the store at the time. That said, they've got great products.
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August 2023 by Nancy H.
I like the idea of an independent store that specifically tailors its merchandize to pets (dogs, cats), and I would gladly support such a retail store. However, I have been to this store a number of times, I am NEVER greeted, rarely thanked, and the manager seems to not care about clients. I work in customer service, and I know that customers need to a.) be greeted as soon as they enter the store, b.) be asked "What can I help you find today for your dog (or cat)?" c.) customer needs to be told "Come back and visit us soon" and "THANK YOU!" For the record: I was the only customer in the store at the time. That said, they've got great products.
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June 2023 by Steven Sweeney
We got my dog a cake for her 10th birthday and it was a big hit! The cakes are very reasonably priced and very fun!
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June 2023 by Alessandra M.
Love this pet store. Selection is awesome ... from food, clothing, grooming..everything you would need for your pet. In addition, the service is so good.
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May 2023 by Claire Crowther
The most wonderful birthday cake for our dog! Absolutely loved it! They did an amazing job with a Dino/baseball theme! The dogs thought it was delicious!
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February 2023 by kyle white
Such a cute place. I came upon this gem going to Harris Teeter. I love the fact that you bake cakes specially for our dogs. I can't wait to get my dog his own birthday cake for his birthday in April. I got my dog some sandwich cookies yesterday and he ate them right up.
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October 2022 by Joe T.
Great atmosphere, very welcoming and all the treats are store made so you can't go wrong , also the self wash area for the price can't be beat. Saves my back and my patience washing my dogs in a large area they can be free to move , highly recommend
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October 2022 by Karla T.
Lovely staff and very helpful people. The store is really cute and the baked goods are awesome too. My dog loved their bagged treats.
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October 2022 by Aimee Casey
Love this store! Friendly staff, great selection of products plus a fabulous in-house bakery. Got an amazing pineapple cake for our dog’s gotcha day - can’t wait to go back for our other dogs gotcha day cake!EDIT: our custom watermelon cake was also perfect! Love this place and the people!
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October 2022 by Sharise Jones
We have gotten birthday cakes for our Frenchie for the past 3 years from Oliver's Collar and we have always been satisfied with our customized requests. The orders are easy to place and are very affordable. They are always ready for pick up when scheduled. Great customer service. Our dog never has any negative reactions like an upset tummy and he enjoys every bite. The 3 tier cake is enough for him to enjoy for several days. Thanks Oliver's Collar for making our dog's birthday even more special!
