-
February 2024 by Lamb's Coach
Excellent Customer Service!!! Very helpful with over and beyond kindness! Staff is very knowledgeable and helpful to help you produce an excellent product. Very personable and always professional! This review is way overdue! I've had a few different dealing with this great establishment but kept forgetting to do a review! Anytime I need assistance with printing or mailing and in the area, there is no question where I'm going! The prices are great too! They are very considerate of their customers with reasonable prices too! My favorites are tge magnificent September and marvelous Misty! They have helped me with products for two very close deaths in my family within six months. At tines I was very emotional, scattered brain and they were calm with suggestions that help smooth things out. Thank you for caring and going way over and above for your customers! Your kindness was not taken for granted! You are forever in my thoughts and prayers! Keep up the great work, your kindness help folk get through!
-
February 2024 by Juliette Peoples
Been coming here for years. Great service and staff ⭐️⭐️⭐️⭐️⭐️
-
January 2024 by Adam Tomasiello
We moved to this part of Durham about two years ago and one of our favorite stores is Packaging Express. The staff are always incredibly gracious, helpful, and positive. Every visit has been seamless, and the employees quickly welcome you to the store. We are lucky to have such a gem of a small business right here in Woodcroft!!!
-
December 2023 by Anson Burtch
These folks know their stuff and have everything you need for shipping. Cards and knock knacks too.
-
November 2023 by Izzy Brooks
I made an appointment for a notary elsewhere, which apparently meant nothing because a notary public was not there when I arrived. I called Packaging Express and they were able to get it done right before closing. Very nice and attentive staff for all my other needs too.
-
October 2023 by Patricia H.
Awesome customer service and a great vibe!!!! Always prompt services and love the items (cards, little gifts, etc) to buy!!!
-
September 2023 by Elizabeth Steinbruegge
I love this place! Everyone is always so kind and helpful and their prices for printing are the best I've seen.Example: They did a print job for $25 that Staples quoted me $85 for! Also they completed the job within 2 hours when Staples quoted me 2-3 days.Super happy I found this place. :)
-
September 2023 by brooke hunter
This store delivers EXCELLENT, above and beyond service at a truly remarkable price. They have consistently gone above and beyond: answering phone calls and emails in a timely fashion and packaging merchandise expertly and securely. I can't say enough about how good they are. All other packing stores should take note! Thank you NC.
-
September 2023 by Mark Simpson-Vos
I have lived in South Durham for more than 20 years, and if there is a more service oriented business in the area, I would have a hard time naming it. They offer great packaging services, shipping, documents and passport, prep, post office, boxes, and a bunch of other stuff. Why would you go to one of the national chain franchise shops when you could support a great local business like this one? Make sure to check out their selection of greeting cards and small gifts, ready for a variety of occasions.
-
August 2023 by Barbara T.
Too expensive. This store is close to double to mail a letter priority express than the US post office. The post office charges $28 and this ups store charges $49 for the same letter. I did not get a stamped receipt with a tracking number from this store. I just got a cash receipt. It's a rip off that takes advantage of customers. I have no confidence that my outgoing mail will reach is destination.
-
August 2023 by Nicholas Cuccaro
Been going since 2019. And to be honest I couldn’t be happier with them. I am very honest about reviews.The women have great personalities. The men as well. I love looking around in the store and when it’s not busy talking as well.I have shipped many things out for poshmark and a few other items.Only con is if you try to sell a textbook for money there I think there are certain conditions which caught me a little off guard.But overall if I could give it six stars I would. I go after to get a cupcake and a coffee nearby.A personal con for me is the lack of parking in front of it especially on rainy days. But thats just a personal preference.
-
March 2023 by Clifton Baker
I found out that my employer needed some unfinished paperwork that needed to be done! I was new to everything with this process so I went over to the Packaging Express on Hope Valley Road and a very nice young lady named Miss September was so patient with me and helped me through the process...
-
January 2023 by Daniel Fleming
Fantastic customer service that beats FedEx Kinkos. They actually ask you what you need and help you rather just refer you to some app or machine. You might pay a little bit more but it is well worth it.
-
December 2022 by Lan Tran
I DON'T recommend coming here for identification service unless you like your identity possibly STOLEN. Went there to get some documents verified. They weren't very professional about keeping your personal information PRIVATE stating it out loud as they enter it into their system. They put up a self-service station giving the impression it is for you to enter when that is not the case. Then you ask them to allow you to enter in your own PRIVATE information they refuse to allow you to do the entry. No security is in place around the machine, meaning anyone can install malware or a keylogger with ease. It's not a place you want to provide any kind of personal information.
-
October 2022 by Melissa Dombrowski
I have received the best customer service from this location. Their prices are competitive, the quality is great, and they treat their customers like a small town business. I bring printing projects to them from two different companies. They remind me to check which card I'm using and remember my non-profit status for one organization. If I order something out of the ordinary, they check with me first and have saved me from some potentially expensive errors. They're kind about managing last minute orders and have always delivered on what they promised. I won't give my business printing or shipping needs to anyone else.