Hendrick Southpoint Auto Mall is a highly regarded dealership known for its excellent service department and knowledgeable staff. Customers appreciate the care taken by the service team, who ensure vehicles are protected with paper and plastic before servicing. The dealership offers a good selection of used vehicles alongside a beautiful lineup of the latest cars and trucks. Many reviews highlight the professionalism of the staff, including quick responses to service issues, such as oil changes. The service department is praised for resolving problems efficiently, often accommodating customers on short notice. Sales representatives, like Shalonda R. Calhoun and Vincent McLeod, receive high praise for their dedication and customer care, making vehicle purchases a smooth experience. Shalonda even went as far as delivering a car to a customer over four hours away. Overall, Hendrick Southpoint Auto Mall provides a seamless buying experience, with staff members like Trevor and Will ensuring that the process is easy and informative. Customers consistently express satisfaction with their interactions, recommending the dealership for future vehicle purchases.