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January 2024 by Theo H.
Excellent service excellent employees
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January 2024 by Kayona Grant
I love the staff at Banfield. They take such great care of my dog! He is always excited to go!.
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January 2024 by Don McCarty
Good store, great staff, but never enough registers open.
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January 2024 by Charles Smith
Love it
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December 2023 by Taj Williams
Wonderful
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December 2023 by Emily Turner
They advertise walk-in nail trimming services. We showed up and they said they do take walk-ins, “but only if you make an appointment several days in advance,” which is literally the opposite of walk-in services.One star for false advertising.
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November 2023 by Katrina P.
PetSmart groomers, I had my appointment made well in advance, get a call the day before, after waiting weeks only to be told it's cancelled. No options but to call back!!! Really, no other solution??? This has happened too many times. No worries, l won't be back. You all are the worst!!!
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November 2023 by Ronald Carnes
First time visiting a Pet Smart. Purchased a gift card for a friend who adopted a brand new adorable puppy. Store was well stocked. Staff answered all my questions. Plenty of free parking. Handicapped parking available. Took my time walking around. No one bothered me, no one asked if I needed help.
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November 2023 by Юлия Слободян
Large store with pet supplies. With an animal clinic and a mini shelter. You can buy fish, turtles, a hamster, a snake, a frog, a parrot or a lizard. You can choose and adopt a cat or dog
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November 2023 by Emily Dysart
Brought my dog in for a bath and a haircut and I was not disappointed at all. John took great care of my fur baby.
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November 2023 by Sir Robert Burbridge
Friendly and helpful
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September 2023 by Rebecca Dalton
I have been taking my dog to PetSmart grooming for almost a year! Not only does he come home looking wonderful, but the staff have done such a wonderful job helping him feel less anxious. Over the last few appointments, they have been slowly working with him to help him feel more comfortable with the dryer and clippers. I highly recommend Stephanie and all of the groomers at PetSmart.
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September 2023 by max l.
not gonna lie, pretty disturbing. many animals were dead, and i mean DEAD. i was not just mistaking them sleeping. fair warning- pretty nasty.one if the fishes were in half next to a filter in their tank and its fins were scattered everywhere while its body just stuck head first into the rocks. there was a decaying frog. as well as these fantastic views, there was a few more to them.another thing is, the cat adoption area. one cat was being forced into somewhere (i could see through the window) and they were all in tiny boxes about the room of a amazon box. im not much of a animal person, but this was pretty messed up. do better.
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September 2023 by MMS
Very disappointed today when bringing my collie in for a bath & brush. I was told because my dog had some mats I would need to reschedule for a bath and haircut but of course nothing available today. Apparently their staff is not allowed to handle mats. Two things, most dogs coming in for a groom have a few mats- at least long hair dogs do and secondly no where on their grooming site do they specifically say if your dog has mats please sign up for a haircut. Had I known I would not have wasted my time. The reviews I’ve seen don’t speak well of their haircuts which is of concern since collies’ outer coats are permanent and should not be cut or shaved. I genuinely did not feel comfortable scheduling a haircut for my dog at Petsmart and will seek a true professional groomer elsewhere. (which I have already found!).
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July 2023 by Heather Heffner
My husband and i brought our dogs in for nail trims. I requested one of our dogs to be brushed but the lady told me no, that we should just blow her out instead with a blow dryer at our own home.....I asked for them to use the furminator brush because my dog has a double coat and she was shedding. I have brought my dogs in multiple times to this grooming place and have never been told no for my dog to be brushed. So unfortunate but I will probably not be coming back. ?