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March 2024 by dustin snyder
My window was smashed open and vandalized in their parking lot along with others. Nothing the police can do nor will the owner take liability. Know that if you come to this fitness gym, there are crackheads looking for money and no one doing anything about it. A police report was filed but I now have to replace a $480 window because of crackheads in their lot. Be careful out there men. No one looking out for you.
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March 2024 by Patrick Slaughter
Has everything that you're looking for more.
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December 2023 by T.M. L.
3 stars because upon arriving on a Sunday afternoon for the first time, the whole gym smelled like feet and sweat which can be normal but it just caught me by surprise knowing how big the place is and I wouldn’t think a big building like that could hold so much smell in. It didn’t seem as clean either. The women’s bathroom/locker room wasn’t clean, also had a foul odor. I’m big on cleanliness and I’m sure a lot of others are as well especially when it comes to touching stuff that hundreds of others have touched or used. On the bright side, I do like how this Planet Fitness has plenty of space and equipment to work out on! Even on a busy day, there’s not much people having to wait on others so that’s great.
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December 2023 by Ms. B
I absolutely love the vibe here and it is clean. I appreciate the help i get from Yasmine when I come in, she is great ! . I also appreciate the help from Greg, he is very knowledgeable and willing to help. Thanks so much PF, cant wait to come back !
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December 2023 by kevin hernandez
The gym is well maintained. This particular location has ample machine and space accessibility to accommodate any heavier traffic hours. Night time is the best time for quiet, independent work out sessions. Definitely a better experience than a community or clubhouse exercise center.
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December 2023 by Monty Aiken
oh, I go to planet fitness on Guess Road is pretty clean. decided to go to planet fitness on Martin Luther King recently went at night time around 8 o’clock The people working we’re not busy the bathroom smell like straight up urine in the men’s bathroom. I don’t think they have been cleaned in two to 4 to 4 days days while they sit there and look at their phones. This is ridiculous.
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December 2023 by Sarmad Safdar
It's a great place to workout, Nice locker room as well as great machines. The only downside is that they don't have any free weight barbell for any exercise. It means, no deadlift, no bench press, no squats.
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December 2023 by Tabitha Schweers
Warning: Cancelation is near impossible. I attempted to cancel my membership during Covid by calling the customer service. I was told I could not do that without going to the facility. The facility was closed, of course. I moved from the area 2 yrs ago. Since then, I have called several times only to be told I had to come into the club or send a letter. I have sent 5 letters. I was told only today that the letter had to be certified. This facility has manged to take over $300 from me due to their refusal to cancel my membership. Now they are refusing to refund for the time I haven't even lived in NC, regardless of Paige (manager) telling me she had SEVERAL phone calls since 2021 on record where my husband or I have tried to call to cancel the membership. She also told me she couldn't refund my money because the letters weren't sent certified, meaning she got the letters, but because they were not sent certified, she could not cancel my membership. Very dishonest behavior. Please beware.
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December 2023 by Thomas
I have been working at Planet Fitness for several years and would recommend this gym to anyone interested in physical fitness! The staff has been professional and polite and the facility is always clean!
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October 2023 by Robert Mahoney
Nice gym, newer equipment then other locations.Was robbed last Sunday - someone broke my lock and stole money from my wallet, and threw out my lock.Was told to 'file a police report or there is nothing we can do'.The general manger called the next day, but I wasn't able to talk since I was at work. I have tried to contact them multiple times as they told me to call them back, and haven't heard anything yet, which seems off considering the situation.
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October 2023 by Cliff Peek II
I like the friendliness of the staff. I go around the same time each day - so I see the same people working out, but the staff changes and they always have a smile!
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August 2023 by wilbs1001
This PF is above average. Gym floor is oversized and very spacious. Bathrooms are also better than most other planet fitness’s.
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July 2023 by Steven Schneider
It's a good gym for someone new to the fitness world. The instructional videos through their app are helpful. They have plenty of cardio equipment. They do lack some of the more advanced equipment for serious lifting. Finding an open Smith Machine during peak hours is difficult. I haven't had any issues with cleanliness other than trash cans overflowing. I'm not a fan of all the rules.
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July 2023 by steve10286
This is a large Planet Fitness...the staff is friendly and helpful. But one big complaint is that the music is too loud...way louder than other Planet Fitnesses I've been in. It doesn't make sense to have it so loud when everyone is listening to their own music anyway (which means you have to turn up your own volume higher than should be necessary).
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July 2023 by Mrepic 9672
im not sure what his name is but the guy that works nights on weekends has been giving me a lot of problems recently and makes me feel uncomfortable when i come into the gym. He will randomly be rude with customers and stare at people working out. I had one incident where i was laughing about something and he must have gotten selfconscious or something because he walked back and gave me a nasty look. He has made me wait to buy a water because he was dealing with something "more important" or told me to wait because "cant you see im talking to someone" and that behavior should not be accepted here and will be hearing from me on planet fitness complaints