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February 2024 by Eva Barton
Bev called about the unit I won and has been very helpful with assisting me
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February 2024 by Jerry Steiner
Long time renter of units here and very happy with Beverly's customer service.
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January 2024 by Shavonne Summers
Quick and easy move in. Secure, quiet location!
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January 2024 by Sonya Mosley
What started off as a positive experience needed poorly. I rented a space during a time the office was being renovated which meant a representative would not always be on-site. I left several messages over a months period to address a matter without ever getting a response. I only received a call back the morning after contacting online customer service. I was told at that time that too much time had passed to address my issue. If you’re going to manage an office, have a system in place to respond to customers. It’s unacceptable not to response to a customer that has directly contacted your business for assistance. I will not use this business again.
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November 2023 by Justin DURHAM (JD)
Bev, behind the desk is awesome to work with and extremely nice and professional.
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October 2023 by Andrew Cunningham
Secure 24/7 access with a mobile app. No more remembering crazy random pins. Bev checked me on and she was amazing. She even let me know about a special to activate online before she checked me out. They were expecting me and had everything ready when I walked in. I’ve moved around a lot with the military and contract work as a civilian, this is a pretty solid place. All drive up outdoor units too.
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May 2023 by Gerald Desir
Beverly is the manager onsite and was very helpful!She is great and made the process so easy.This location is managed very well and we found it was very well maintained.Thanks Beverly!
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April 2023 by Kara Lee
Ms Beverly is such a welcoming person she always has the answers to my questions and if I ever have a moment where I need more than 1 space at a time she does everything to accommodate me to the best of her abilities!
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April 2023 by Brooks Harlan
Great location and amazing service from Ms. Beverly. She was extremely kind and helpful with my move-in.
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April 2023 by L G
Clean facility, the manager is extremely knowledgeable she has been working for this company for 20 years so she can answer any question you have!
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April 2023 by Andrew H.
reserved a unit online. seamless service. all access codes and location of unit was texted to me. never needed to go in the office or make a phone call to anyone.
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October 2022 by Katie Eppard
4+ years customer. Clean, quiet and safe environment. Effective communication especially email notifications.
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June 2022 by Allyson J.
I give this facility a 4 out of 5 solely because of Beverly, the manager. She is so helpful. She will call you if there is a problem with your payment-such as if your card number has changed-so that you won't be charged a late fee. I have been a customer for 8 years and I am finally moving out. I misplaced the key to the lock and was so mad at myself but she helped me out with a new lock and made me feel so much better. She is a really caring person who goes above and beyond the call of duty. I would give 5 stars but I feel like a loyal customer should be given some leeway and flexibility. I cannot move out until the 2nd of the month and I am having to for an entire month. They will not prorate.
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June 2022 by E. Clary
They lady that runs this place is awesome, professional, helpful and sweet. I feel secure storing my things with her.
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April 2022 by wayne freeman
Al was a great help to me today! He answered all my questions with ease, and made me way more comfortable with renting a unit than I was originally.
