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March 2024 by Dyericka Stevenson
This is the best storage place. They will work with you and help you out if needed.
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February 2024 by Jim Cordy
I've been a customer at the Public Storage facility, at 3933 N.Duke St., for 3 yrs. now. From the onset, through the present, the Manager Kim Kirby has been extremely helpful, and, in my opinion, an asset to the Public Storage Community! Thank you for your help, and kindness. Sincerly, Jim Cordy.
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January 2024 by Joseph Lopez
Started out paying $78/month a few years back. Went up to $226/month and paid that for well over a year already. Cleaned my unit out before the 1st with pics showing. They are still trying to charge me the next month after repeated phone calls. They will raise the price after 1st few months and keep going up and up and up
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December 2023 by Gina Tkach
Kim and Al are both polite, knowledgeable, and extremely helpful. They made the whole process easy. Thank you!
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April 2023 by Matthew Rich
Al was very courteous, professional and certainly helpful as I worked on assessments for solar panel installations! Thank you Al!?
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October 2022 by Mike
This place is not very easily accessible and the price is too high. Do not recommend this storage at all.
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August 2022 by Cheryl Roberts
I stopped past public storage on Duke St to check on your units. The young man working there, Daniel was very informative and helpful in answering all my questions, very pleasant young man.
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June 2022 by John Rush
Live-Action Tetris!!!I know I can get more of my stuff in here, somehow.
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May 2022 by Theresa Shouse
My husband and I visited Public Storage and were very pleased with Pam who helped us with our questions. I appreciated her efficiency and professionalism. The location is great and it is always refreshing to meet someone who wants to give excellent customer service.
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April 2022 by Dianne M.
Hi Great place. Pam and Al were very kind and helpful doing my process of renting my storage unit. Great location and price. Two thumbs up.
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April 2022 by Sarah G.
This storage unit place is terrible. From start to finish it was a Shi*show. I rented a drive up unit thinking it would be easy but NO. You can't get a moving truck in easily, let alone a truck & trailer. Good luck, god bless.... The whole place is not marked properly either. This is not just my opinion,but also the opinion of my professional movers. It's also hilly & the pavement needs help. I actually asked myself if I was in San Francisco or HELL???????????? The "representative" was lazy AF, and encouragEd me to drive in KNOWING I could NOT my fit a truck & trailer. Then when myself & my movers got to the right spot. WE THOUGHT WE DID, anyway, it wasn't, bc the place is so poorly marked. my unit which was marked exactly the same was towards the ba this hell hole, an But like I said this place is a mismatched clusterfuc* of a mess... The door to the office was locked, during NORMAL business hours, while the representative watched, knowing I needed help and snacked in his truck. If I could give 0 I would. If I could give less than 0 I would. This place is a disaster, Service was nonexistent, The office wasn't open during normal business hours... I literally never leave reviews. you could spit on me or in my food and I wouldn't even say it was ba
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April 2022 by mopedking77
I recently won a storage unit at action at public storage on n duke st and my visit was amazing when I went to pick up my contents of the unit.The facility manager was awesome and very helpful. She went above and beyond to help me and I highly recommend this facility to anyone. I hope to visit again.
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March 2022 by Gail
Pamela Freeman was very sweet and nice, very polite young lady. she was very knowledgeable about everything I ask her,
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November 2021 by jim frenkel
It's an unusual facility, with ups and downs in the aisles because of the hilly spot where it sits. But Kim, the manager, has been extremely helpful to us in the move-in process, making sure the trailer unloading our stuff could get in when they needed to, and leave, too. She has gone above and beyond her job description to be helpful to us and to the moving people who unloaded our belongings. She made the move-in much smoother and easier than it otherwise would have been. She's just been great!
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November 2021 by Melonie Carpenter
I have a Public Storage unit in Georgia and live in North Carolina. Due to an error in payments, i ended up at property number 28063 to try fixing my problem. KIM...was wonderful! Not only did she (along with the District Manager) solve my problem, but she also went back and double checked that it was solved.KIM was not only helpful but also was very polite, friendly and totally willing to help, without any hesitation.If there is an employee of the month KIM should be rewarded!
