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April 2024 by JOHN WAYNE
"I recently had the pleasure of interacting with Mrs. Jacqueline Campbell at SecureCare Self Storage, and I must say, her customer service was exceptional. Not only was she incredibly knowledgeable about their storage options, but her willingness to go above and beyond to assist me was truly impressive. She was patient, understanding, and provided me with all the information I needed to make an informed decision. I highly recommend SecureCare self Storage, thanks to Mrs. Jacqueline's outstanding service!"
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April 2024 by Brittany Yvonne McDuffie
Ms. Jacqueline Campbell was the best. Her customer service skills was on point and she made me feel welcome. I recommend this place to everyone.
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November 2023 by DARRELL MOTLEY
Came to rent a storage unit for my parents and the facility was well built kept and clean. The management was very helpful and made my family feel safe with thier personal belongings.Thank you Ms.Jackie
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November 2023 by Crystal Williams
Ms Jackie and the staff are friendly and I love the site. I WOULD recommend this site anyone thanks for your hospitality and service.
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October 2023 by Brittany Daniels
Ric was extremely helpful and professional. He made sure i was taken care of. Very nice and well spoken…!
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October 2023 by Mike Evans
This is the best storage I have ever used Jackie and the rest of the staff are always polite and don't give shallow answers they have no problem with emailing higher ups to find out answeres there not sure of
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October 2023 by Iraq DaGoldenchild
New Manager Ms. Jackie has been very helpful. Friendly and accommodating
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September 2023 by Chloe Freitas
Parked my car here for the summer in an assigned outdoor parking spot. SecurCare never informed me this spot was next to a golf course and I returned to a fully shattered windshield and multiple other dents. It’s confusing why they would rent out spots where a car will get hit 5+ times over the course of 4 months when they advertise it’s a secure facility.
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September 2023 by Bonnie Freitas
Major golf ball damage while storing our car here for the summer. Windshield had to be replaced and body damage to front column. No help from the facility. Do not recommend.Followup. I contacted the customer care email as instructed with absolutely no assistance or apology. I was instructed to contact my insurance company. Over 1000$ out of pocket because we were instructed to park our car in a (retrospectively) clearly unsafe area. The car was hit 3 separate times by a golf ball. DO NOT STORE YOUR BELONGINGS HERE. They do little to protect their storage space and take no responsibility for the integrity of their business.
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August 2023 by Bonnie F.
Stored a car for the summer. Returned to find golf ball damage to the windshield and front panel of the car costing over 1000$ My daughter was told to contact her insurance company. Don't think they should imply their storage is secure. Do not recommend.
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June 2023 by Patrick Whitaker
The grounds are well kept and manager is very kind and helpful
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November 2022 by Hann Alcaraz
I accidentally booked a parking spot instead of a closed unit. Jennifer contacted me right away to confirm my booking. She was able to help me book the right away! Rick was also very helpful with aiding me move to a different unit that would suit my needs better.
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August 2022 by Diamond Riley
I am a very happy customer!! I needed a short term storage due to my apartment move in being delayed. This property was running a special: 1st month free!!! (I was looking online at different places) When I arrived, Taneka was so welcoming and professional. I had been having a really stressful day but my experience there really made a big difference and turned my day around. I love being able to access my unit 24 hours a day, 7 days a week. It is in a great location, just off of the highway. If I ever need a storage unit in the future I will more than likely be returning to SecurCare!!!!
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July 2022 by Laura Khatam
I really don't know where to start - I never thought I would be writing a review for a storage unit facility, but Taneka really went above and beyond and truly displayed the best, most caring, customer service I have experienced in a very long time. I couldn't recommend this facility enough. You will see what I mean once you speak with Taneka. She genuinely cares and has compassion for the people she encounters. You don't find this very often! Thank you, Taneka!!
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January 2022 by Andrew Paulk
Taneka the property manager is just the best , she is so helpful and knowledgeable.I recommend this place to any and everyone!
