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September 2023 by Joy Banks
I almost never leave reviews but my experience here was so awful, I immediately jumped to leave a review the second I walked out of the store. I purchased a product by mistake and instantly realized the second my receipt was handed to me. I then appologized to the cashier and explained that I had made an error and had left an item in my cart I'd never meant to purchase and if it was okay if I did a quick return. I was then told they don't give money back, only store credit which shocked me because I had never even left the spot I was standing in from when I purchased the item to when I had asked for the return. Now I'm out of my money on a product I have no need for. If you need 1 or 2 items then by all means, this place is the place for you, but if you need multiple items that you might need to return, don't even bother.
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August 2023 by Demetra Mc Lean
Extra large roach on the head wraps.
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August 2023 by Keosha Brumant
Decent hair store with a lot of products
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June 2023 by B. Beautiful
This business claimed to be black-owned online. It is not. So disappointing ? but the description has left a bad taste in my mouth.
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May 2023 by Naboo Carrboro
excellent place to search and find everything you need for your look projects, also the owners of the place have good customer service, recommended.
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April 2023 by Terri Michelle Conner
I’m always hesitant about buying from an Asian beauty supply store. My experiences have always been negative. I decided to give this place a try. The people were rude, and unpleasant. I don’t understand how they can be rude to people who are buying from them. Found a black owned beauty supply store..and will never ever frequent this store again. I was almost tempted to return the items I bought..but lost my receipt.
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April 2023 by Jimmie Davenport
My wife just went to this establishment and purchased some human branding hair for $180 turned around 15mins because it was the incorrect length, they did not have the size or anything close to the length and would not give her a refund only store credit. She asked why since they remember she just left and they said it’s the owner’s policy.
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April 2023 by Jerrica Brandon
Although they Don't have a huge selection, they have the premium products that you are looking for.
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March 2023 by Candice D.
My wife just went to this establishment and purchased some human branding hair for $180 turned around 15mins because it was the incorrect length, they did not have the size or anything close to the length and would not give her a refund only store credit. She asked why since they remember she just left and they said it's the owner's policy.
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March 2023 by ShQuana Parker
Very large selection and friendly service.
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March 2023 by Renee LeaCurrie
Found the braiding hair I was seeking. Lady was helpful
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February 2023 by Arnav J.
Has everything you need, lovely family owned business . The staff is helpful and I got everything I needed to die my jair
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October 2022 by Madison Davis
Expect the normal hyper vigilance; if you know you know. I paid and the husband stood by the door, seemingly in case the inventory sensor was activated, when patrons exited.Definitely will be taking my business to ICON or other black owned businesses.
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October 2022 by Angliea Ellerbee
This beauty supply is in my area. They have a lot of items here. But they hesitate on giving out discounts to license cosmetologist. They’re register systems are old, they don’t have a discount system for repeated customers. I will use another supply store in the future, conversation with the front desk or owners wasn’t well received here , I don’t spend my money we’re I’m not satisfied.
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September 2022 by Angela Powell
I moved to this area a little over a year ago shopped here a few times and I usually spend quite a bit money there but I went there a couple of days ago and the lady at the register came all the way to the area I was in and I saw her just standing and looking at me for a while as if she thought I was shoplifting or something so I look at her and I left she just lost me as a customer I will never go back there.
