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April 2024 by jasmine lyon
I absolutely love this bank but the one issue I have is with one of the bankers by the name of Crystal. Her attitude and just overall demeanor is very passive aggressive and just not delightful at all. I honestly couldn’t wait until I was able to leave her office because the NEGATIVE ENERGY was so thick. I will return to this bank but I DO NOT recommend going to crystal.
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August 2023 by Linda Harris
What a great bank!!!! Always good customer service.
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January 2023 by zamaria oakley
Ebony was amazing very understanding and very helpful give her a raise she definitely deserves it !!!!!!
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July 2022 by Dee Haswell
Was at this branch on 7/5/22..Teller Tierra B. She was again very kind,helpful and patient with me,it was very much appreciated!
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February 2022 by Cheryl H
Most usually good clean place to go into. Recently always had Security guard at door to greet you. Now I am told no more. I think this is a mistake. These people work very hard & would like to feel safe as would I. Now I do drive in or on line. Don't feel the same going in & no Security there!!
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August 2021 by Evelyn Robertson
Nice Credit Union !
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August 2021 by Saqwon Mack
Received the best customer service over the phone with Jameisha!
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August 2021 by Karimah B.
This must be the slowest SECU in the city. Every time I come here I'm in line for 20 minutes or longer. Whether I go inside or outside in the drive thru. It's really ridiculous that there's no quality control across branches. Hopefully they fix it one day. But I doubt it. It takes forever for SECU to catch up to other banks.
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January 2021 by Joseph Dawson
Slow just slow slow
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December 2020 by Tricia Brown
Long slow lines all the time. It will take your entire 30 minute lunch break. Other than that, nice staff.
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December 2019 by Mary Warren
First this has been my local branch for years and I've had great service. I've been a SECU customer for 10 years without any issues. I'm loyal. But my most recent experience with my malfunctioning debit card - my preferred payment method - was just awful. For two weeks I was unable to use it anywhere but online or at the branches. Occasionally it might work at a random store but I had to abandon carts at Sam's and Harris Teeter. Any way kudos to Tiffany, Max and Dana the Tele customer service reps for putting up with me. I was on a bit of a tear. Please don't separate me and my money. ????
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June 2019 by Paul Caruth
Whole different attitude when you are a customer in a non profit business. ...and one where you are part owner. Pleasant.
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February 2019 by Anthony Clay
Big Shout out for a job well done by Josh Barton at SECU thanks for all your help! Customer for life!
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December 2018 by RED BEAST
State employee credit union should be open on Saturday and close at 12
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September 2018 by Korey Cannady
Every time i do to this branch, they're quick and friendly. Never takes me long to get in and get out
