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September 2025 by Miriam Parker
I love them my family has been dealing with them for yrs
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July 2025 by Michael The Google Reviewer
There is a difference.
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July 2025 by Natasha Snipes
My significant other went to this SECU today, July 14th to cash a check. He was wondering why it was taking so long to cash it. The cashier decided that she wanted to contact the bank that was on the check to make sure it was legit. She assumed that he had written to himself or whatever she may have thought. And he does banks with SECU and has NEVER HAD A PROBLEM WITH ANY OTHER SECU, until now.
I don’t like making it about race, but I am because some people can be so judgmental and ignorant. My significant other is a black male and she assumed that the check wasn’t legit. However, the sad part is that she was a black female. We are so against each other. And it’s pathetic and sad!! I’m happy to say that the manager did get involved and didn’t agree to what she did. Thank you for that!
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May 2025 by Shannon Kimble
Parking Lines…..Please fix the parking line outside can’t NOBODY see those line. Please. Please paint the white lines. That’s it, that’s all.
…..
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March 2025 by Karon Fisher
Kirby Knowlton is absolutely amazing!! She went to the moon and back to help me with getting my grandma's account situated. I highly recommend Kirby she genuinely wants to help out in whatever way she can. Thank you so much!!
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February 2025 by Gale Sanford
Outstanding service!!!
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January 2025 by Nandy Boyd
This is the worst bank. I’ve been to plenty of locations to get a document notarized and the ladies and the teller area were extremely rude and said they don’t do that. You women should be ashamed of yourselves. Terrible location
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January 2025 by Gregg Cusick
always great experience, employees always helpful ... thanks!
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December 2024 by Amber V
This review is specifically for Wanda, she was extremely professional. This kind lady assisted with not only resolving my issue but followed up with me to assure it was. Wanda I wish you a Happy New Year, keep smiling thru the phone, it shows!
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November 2024 by Veronica Short
Always there when I need them.
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July 2024 by erica jacobs
The worse location in Durham ! Has no urgent to work
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February 2024 by Faud Wail (Quick)
Mom's put down on SECU... 20 yrs now $ still banking at SECU.
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February 2023 by Roger K.
We are all entitled to our own opinions, right? Well here's mine:Parking: 4Location: 5Decor/ambiance: 4Customer Service: Nice and spacious. Biggest one I've been inside. I made a surprise visit to this location last week as it popped up on my radar as I went to yell looking for the nearby State Employees' Credit Union. I was so glad to see this ad in this location and I'm driven past it many times not knowing that it was a bank and that it was here. Same great State Employees' Credit Union service to the boys they give off a great five. Everyone was helpful and I received what I need it in a number of minutes and I was on my way. Great parking and excellent service.
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January 2023 by Z Williams
Could not help me figure out why I did not get paid ! Didn’t even try !
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December 2022 by Bleek Bleek
Terrible customer service. All the employees have an attitude and act like they don’t want to be at work. All they do is sit in the office and say that they’re helping someone but they actually aren’t. Worst SECU I’ve been in. Only reason I gave a star is because I had to.