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November 2023 by Extraneous Online
They do not answer phones at this location EVER.
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June 2023 by Saili S
Great service! The staff was very helpful and knowledgeable. Helped me out with everything. It took more than an hour due to the long process but they were very helpful. Also gave me some "T-Mobile swag".
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June 2023 by Brandi Martin
I live down the street from this location so I typically come here first. That being said they have yet to actually help me. The first time I needed my screen protector replaced they said they could not do it when every location is supposed to. The second time a feature in my phone wasn’t operating correctly they tried to convince me I needed to buy a new phone. They offered to upgrade me to a 13 when I already have a 13 and later found out the feature I don’t like is in all iPhones 12 and up. I am now currently in here trying to have my screen protector fixed again and because I’m not buying anything they are helping people who are buying things instead. I was just helped in the middle of typing this after my wait I was now told they don’t have the screen protector I need and to try another location or they can send it to my house for me to do it. I literally receive the worst service every time I come here from this point on I won’t even be trying this location anymore.
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April 2023 by Phoebe Lux
Didn't like the customer service person. She was a bit rude.
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February 2023 by Vanessa D E McMillan
The staff was great. Gave me good advice on phone.
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November 2022 by Carolyn Stevenson
Amazing service. So helpful and knowledgeable. Can't recommend them enough.
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November 2022 by Bruce Gibson
Great friendly staff. Only complaint I have isn't with the employees. It is with T-MOBILE not making sure their store is on a better internet then the store has. I was there yesterday to pick up new and get all my information transferred over. Couldn't be done because of internet. Was ask to come back today to do it. Well the same problem. Again it is the employees.
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October 2022 by Evangeline Ritch
Good place to buy phones and set up plans.Staff were very helpful.
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August 2022 by Vonda Anderson
Wes & Kalin were great! Customer service was great! They are wonderful!
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July 2022 by Anita Glass
Patrick was awesome!! Very personable, very knowledgeable of T-mobile products. He was extremely attentive & professional. The experience was one of my best. All of the employees at this location were great; great team.
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July 2022 by Shavon Segers
Patrick, Clarence and Morgan helped me right at closing! They did not have to assist me but they did. They were all professional and helpful being that the store was closing. Thanks guys!
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July 2022 by Shaquetta Tucker
Worked with Patrick and West to get the Home Internet and they were wonderful, they did the entire setup so all i had to do was plug it in at home…. Thank you guys
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July 2022 by Asiah Waydah
Patrick was GREAT , I recommend going to him he’s very respectful & helpful
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June 2022 by jaz maldonado
Patrick was great ! He’s been the first to assist my father with finding the screen protector he needed, while other automatically say no. From us calling the store, to personally installing for us he was really nice and helpful!
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May 2022 by Allan And Mom Thomas
Patrick was great ?? . I just left and I’d have to say this was the best T-Mobile! We had so much to laugh about . It really made me feel like part of the family. From now on I’ll just be going to this T-Mobile! Y’all rock!
