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March 2024 by Chris H
What a fantastic shop! Excellent work!!!! Brought in my laptop and it was fixed fast and at a great price. Friendly and knowledgeable. Wish my HVAC guy was this good.
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March 2024 by Julie Perry
I just went in because I thought I had a virus. The lady that helped.me was super helpful and so sweet. It wasn't a virus but an easy fix, and no charge. In and out in less than 5 minutes. I will def, be back if I ever have a problem again. Highly recommend this place.
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March 2024 by Dino Mangano
They were helpful, knowledgeable, efficient, and my computer was fixed overnight for a great price. Could not recommend them more!
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March 2024 by Kyle Squizzato
I'm not one to typically find myself in a computer repair store, I'm a software engineer who is generally pretty well versed in hardware and often fix my own stuff, but when I broke my leg and my crutches decided to knock over a glass of water all over my Steam Deck I wasn't in any condition to sit down and fix it myself. Upon my initial call with The Computer Cellar I appreciated that they were knowledgeable and explained their process for trying to revive my device; their explanation was exactly to a tee what I would of done myself if I were able to, so my wife dropped my device off and I crossed my fingers. 2 hours later and several useful text messages from their staff to discuss the repairs in a transparent manner and my Steam Deck was back in working order all for a really affordable price (100 dollars cheaper then what the manufacturer wanted for the same job). I am blown away by the customer service experienced here and will happily recommend this store for any technology repairs friends and family need. These guys are simply great.
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March 2024 by Neil Khaner
Fantastic!
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March 2024 by Michae I
Excellent service
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February 2024 by Helen Marhoul
I've gone here three times (all through faults of my own), and received excellent, fairly priced service. The staff are friendly and knowledgeable, and are incredibly transparent throughout the repair process. I have never been unsatisfied with The Computer Cellar.
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February 2024 by Robyn Williams Heeks
They always go above and beyond! And I love their communication style. Lots of transparency and collaboration. They have proven time and again that it can absolutely work to repair rather than replace a thing. And their solutions are creative and practical. The Computer Cellar is great!
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February 2024 by Joe Fisher
I brought in my PC after it had soda spilled on it. The staff there were very upfront with the risk involved with the accident and were giving me updates constantly through the cleaning and repair process. Definitely the best place to take your computer in Durham.
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February 2024 by Brendan Moylan
Super helpful. Went above and beyond to provide expertise/help/encouragement to my son with some issues he was having with a PC he built.It was an incredibly positive experience.Highly recommend
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February 2024 by Leonard Rogoff
I'll add to what everybody else has been saying. Really great to work with. Honest, efficient, reasonable, knowledgeable, and friendly.
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February 2024 by Tim Williams
Brought in a refurbished Dell 7280 that I took apart and reassempled incorrectly: the lid wouldn't close properly. Gabriel, while I waited, corrected my @#$%-up. I agree with the other reviewers: outstanding service.
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January 2024 by Jennie Lee
I had a custom desktop PC built for me by the Computer Cellar and am happy with my experience! I filled out their website form with certain specs/parts I knew I wanted, and we consulted via email about the rest. As a first-timer who had done moderate research into what I wanted, I'd say they largely met me at my level in those back-and-forth emails, though I did end up googling a couple of things to keep up. They would certainly be able to handle requests much more complex than mine.They did a good job trying to meet my budget - it was suggested and I agreed that I could beef up a few things for compatibility and future-proofing. The labor fee for the build ended up being $180. Minus labor, the grand total actually met my initial upper limit for budget.Once we finalized the build, turnaround time (including shipping parts, building, and testing through a couple hiccups) was about 5 business days in the run-up to Thanksgiving. The finished PC is as powerful, quiet, and clean as I was hoping. I really don't have a single complaint. Would recommend their PC build service to any regular degulars like me who just want to play our little computer games and don't have time to gain hobbyist - much less professional - levels of knowledge on what CPU cooler to buy or how to troubleshoot a build. I'd also agree with other reviewers that the folks here are communicative, efficient, and honest.
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January 2024 by Sascha Tuchman
Fast service, very fair price, and super nice people. Will definitely be back.
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January 2024 by Alise Willis
Had a great experience! Thank you ? Hopefully I won't need to come back but I will absolutely trust them with any computer issues I have in the future.
