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January 2024 by Queen Precious-Jewel Zabriskie
Friendly helpful staff. great vacuums. I love the clean towels and 2 types of vacuum attachments. Also, the air gun helps to get any and every crumb out of the floor boards...
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January 2024 by Teresa Mangum
New Resident to the durham area, and i was going up 15-501 and seen this carwash place. I decided to stop because the sign said free vacuum. I guess the guy who was attending to the vacuum area came up to me and I really got a little bit offended because of the way he said you have to get a car wash first and then vacuum. It’s not so much as in what he said, its how he said it, that made me feel a little bit uncomfortable. I don’t know if he thought that I was just trying to get a free vacuum. Or what have you, but that wasn’t the case and I just left because I really felt uncomfortable after he said it the way that he did. So you all just gained and lost a customer in the matter of two minutes with me being there.
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December 2023 by Pamela Bennett
I absolutely love Rip Tide Car Wash & Detail Center on 15-501 Chapel Hill Blvd. Durham,NC. The staff is always so friendly, courteous and helpful. This is the best thing for a very busy person like me who enjoys having a clean car without having to worry about hand-washing it myself. There is a designated wipe-down area and the bonus is the FREE vacuuming!!! It's a great value for your money.
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November 2023 by A.K. Andrews
Excellent customer service. Affordable car wash packages. Long wait to vacuum after wash.
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November 2023 by Folayan Morehead, DNP, MSN, RN
Came here for a wash and vacuum. Staff was very helpful with taking payment and getting us into the tunnel. Lots of free vacuums and there is no real wait for a vacuum. Overall it’s a great car wash that moves you along while providing good service.
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November 2023 by Andrew Cunningham
Short version. This place is awesome, highly recommended.So I have a lifted truck with big tires and I never can fit into car washes like these and consequently, haven’t washed it much. My truck was pretty gnarly.I slowly pulled under the height clearance sign and the attendant was awesome and friendly. The general manager, Matt, happened to see my truck and came over to check if it would fit. I had already paid but he told me that we would pull up and see and offered to pull me into a bay and wash it by hand (I think, I could’ve just misunderstood but I’m pretty sure that was the deal) and if I didn’t want that l, he would refund me.I mean from the get go he’s trying to make sure I got my truck washed before leaving and that’s amazing and I appreciate that gesture alone.So he lines me up and tells me he changed the wash settings especially for my truck and we were going to be good to go. Matt walked alongside my truck the entire wash to make sure it was all going well and was there at the end when I popped out to give me the thumbs up. (Now maybe it was concern over my truck damaging the business’ expensive machine more than his concern over the machine damaging my truck. I felt like he genuinely cared about me though more than the wash. So that’s what I’ll continue to believe lol).Oh and icing on the friendly service cake, the attendant who checked me in even came up when I was vacuuming and said he was glad I could get in but wanted to see how clean it got after (my truck was dirty haha)Now besides that awesome interaction. Let me tell you about the amenities.Dude, there’s a ton of drive up self serve bays that each have their own vacuum hoses. Hoses, yes plural, a hose for each side of your car and even a shared hose with a long neck attachment for crevices. Plus they have a ton of clean rags you can use for free and a nice bin to place the dirty used ones. Additionally a free spray bottle to detail the inside with some kind of cleaning product that smelled good and left my interior looking swell. Oh and an air hose to spray out the nooks. unlimited vacuuming was hard to get used to lol. I was rushing like a madman because I’m used to the timed ones. So it’s just awesome place to go and detail your car.I never have been to a place like this because my truck never fit and now I’m coming back all the time. I’m sure they have a special pass or subscription and I’m definitely getting that.I should’ve taken pics but forgot. Maybe when I go back I’ll update this.Shoutout to Matt and my attendant (forgot to get his name). Can’t recommend enough. Made my night to interact qiru people who care about the quality of job they do
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September 2023 by Emma Bullock
Great place to wash your car, the employees are very nice..
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September 2023 by Randy R.
They do a nice job washing my car. I bought the unlimited plan so any time in that area I get my car washed . It always is shining.
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September 2023 by Armand J
I just came through. The customer service was excellent and my kiddo really enjoyed the lights, brushes, etc....Originally I had some grime on the top of my car that was hard to get off, but the owner invited me back for a rewash.Michele and the team took good care of me, and got the grime off the second time no problem!
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August 2023 by Armand Jeffris
I just came through. The customer service was excellent and my kiddo really enjoyed the lights, brushes, etc....Originally I had some grime on the top of my car that was hard to get off, but the owner invited me back for a rewash.Michele and the team took good care of me, and got the grime off the second time no problem!
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August 2023 by Scott J.
It was my first time coming here to get my car washed. Glad I came. It was a quick process. After the wash, they have vacuums and cleaning supplies to clean the interior of your car. I loved that they have an air compressor to fill up your tires! Will definitely be back!
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August 2023 by A J
I just came through. The customer service was excellent and my kiddo really enjoyed the lights, brushes, etc....Originally I had some grime on the top of my car that was hard to get off, but the owner invited me back for a rewash.Michele and the team took good care of me, and got the grime off the second time no problem!
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July 2023 by Jonathan McMahel
I had never been here before and just happened to be nearby and needed a car wash. I didn't want to get the membership without trying it first.I got the $15 wash and wax. I was happy with the wash, but the vaccuum station really made me want to come back.The wash was pretty typical for an automated drive through. Hard-to-reach spaces and bugs on the grill aren't really going to come clean.The vaccuum spaces all had their own container of washed micro fiber cloths to pull from and a bin to collect the dirty ones. Both the wide nozzle and narrow detail nozzle had perfect suction. They also had compressed air to blow out any narrow crevices.I don't come to this area often but will probably come back for the monthly membership after this great experience.
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July 2023 by Steve W
Okay, I love this place. It's old school, and they do it right. Great staff. Machines are good. Even got a tire shine for the lowest price. It's worth paying for the extras, but the base is good enough for older cars.
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July 2023 by Scott Alderman
Great value and exceptional facilities. Friendly and helpful staff. Each vacuum station includes towels, high pressure air, glass cleaner and interior cleaner. Highly recommend.