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November 2023 by CR Wilson
Family owned. Great people. Fair pricing.Kept me informed beginning to end as they took care of electrical issues with my Prius. Also got an oil change and tires rotated.Highly recommend these folks!
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November 2023 by Marcus Walton
I brought my 2010 Honda Fit into Tri-City because I had been told by the employees at another place who had installed some new tires that one of my wheel studs was cross threaded and the nut couldn’t be put back on, I’d have to have a mechanic put in a new stud. One mechanic at another shop said it’d probably be $150 in labor. Tri-City was able to save the stud by simply rethreading it, saving me $75. I have found them to be honest, helpful, warm, and personable, and to have taken an interest in my welfare as a client and be concerned with more than just the bottom line of money. I can’t recommend them enough!
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November 2023 by Sanjog K.
Great people, even greater work. Especially if you have a hybrid vehicle. The lady at the front desk would remind you of your mother-in-law but in a good way.Services: Air & cabin filter replacement
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October 2023 by Sid Chambers
This was my first visit to this auto repair business. It was recommended by the dealership where I had purchased my car. I needed an oil change, tire rotation and state inspection. It was very easy to schedule my appointment. When I arrived, my car was taken back very quickly and was completed in less than 90 minutes. The waiting area was very comfortable and I even got a complimentary sausage biscuit while I was waiting. Although that may not be normal, I did appreciate it and the free coffee. Even without the free biscuit, I do plan on using this business for my future automotive repair needs.Services: Tire rotations
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October 2023 by Dan Martin
Service was done well. I rated 3/5 because I called ahead to ensure they had an open appointment and my car wasn't looked at for over an hour after I got there.A quick patch and plug took 2 hours out the door.Other than that, good price, good service.
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October 2023 by Kathryn, The Budgeting SLP
I am so grateful to have found this business. They are truly honest and give the best service and prices. As a young female, I often feel a little apprehensive taking my car to be serviced at dealerships bc I don’t know if it’s a fair price or if I even need the service. With Tri City, they never try to up sale me and I always feel like they have my best interest. I love that it’s a family business too. They are doing a great job. Highly recommend!Services: Tires
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October 2023 by Sher Fran
Fantastic service! So easy to make an appointment, location is super clean and nice. I was so happy with the quick and efficient work that was done with my tire. I can’t recommend this place enough! Jennifer is awesome too!Service: Tires
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October 2023 by Amy S.
We used to love this place and trusted them completely. We had an issue with our Mazda and took it in to be repaired. The woman behind the desk suggested that I apply for a zero-interest credit card to handle the cost of the repair. I did that and she asked to see the receipt. She then charged me EXACTLY the limit that I had received on the credit card. The problem was not fixed, so we took it back in. They charged us $1200 again. $2400 in and the problem was still not fixed. Flash forward to going to another mechanic and we found DUCT TAPE on the bottom of our car. I would not trust this place for ANY reason. We now only go to the dealer and after too many lying mechanics, will never trust independent mechanics like this ever again. Avoid this place at ALL costs.
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September 2023 by Kristin LoBiondo
Jennifer and the team at Tri-City are amazing! They kept me updated throughout my car’s service, transparent, and didn’t treat me like a dumb car owner like most places do. Highly recommend their service to anyone.Service: Electrical repair
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August 2023 by Vy N.
My car check engine light came on couple weeks back and my car kept making vibrating noises. Freaking out, I took it to the shop since I worked in Durham. They told me to go ahead and drop it off while taking the loaner car to work. The concept of a loaner car is a lifesaver if you only have 1 vehicle! They communicated with me regularly about any delays(they did lose power because of a storm) and what I needed done. The spark plug and coil had to be replaced and I was well on my way afterwards. Unfortunately I am from out of town but luckily heard about this place through colleagues who lived in town.
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August 2023 by Kathy Iannucci
I came to them after having a flat tire in rt 85 on my way to Baltimore. Kristy was very kind and assured me they would take care of replacing the tire right away. She had one of their more experienced technicians examined the other tires to insure that there were no other potential issues. Thankfully the other tires were ok. With that done they slipped my car into their schedule and I was on the road again within about an hour total. I also asked them if they could also check my fluids (for my peace of mind) which they did graciously! I made it back to Baltimore without further problems. I am grateful for their kindness and graciousness! I will recommend them to anyone driving down their way!
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August 2023 by Jonathan Patoka
Despite the current culture of long waits and delayed service; Ken, Jennifer and team were able to accommodate my need for repair while helping me get to work on time. The issue was discovered rapidly and repair was well under my expectations for cost. If you are in need trust this family owned and operated shop above all others.
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August 2023 by Susan Kennedy
The Tri-City staff had to order the tires I selected for my vehicle. They had them within 48 hrs, and installed on my car the day after receipt. Prompt, friendly, & competitively priced. I'll be a repeat customer.Services: Tires
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August 2023 by Samantha
I came in for what I thought would be a tire balance and state inspection and ended up needing a new set of tires due to an alignment issue. Everyone was so patient to explain the issue and pricing. It was the best experience I’ve ever had and I’m so grateful not just for the amazing customer service but also for the free snacks, coffee, and Wi-Fi. I’ll definitely be back.Services: Tires
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July 2023 by Daniel Goodheart
I’ve been coming to tri city auto for years. I recently moved to Fayetteville and still make the drive anytime I need my truck serviced. They always fix it right and their communication and Customer service are amazing! I highly recommend tri city auto!
