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February 2024 by Stefanie Betz
I happened to need an extra assist and some tools when trying to leave the storage facility across the road. The gentleman I met was very willing to help, make a couple trips back and forth, and requested nothing in return. He helped me get my camper out of storage when I was really in a pickle. I can’t help but think that quality humans like that will consistently do their best to help their customers. When I find myself back in the Durham area and need a uhaul, I will definitely be going here.
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February 2024 by Anthony Warren
Rented the biggest truck and it was great! Truck was clean and drove very well. Customer service is awesome! I would recommend everyone to this location. Truck was great on gas as well.
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January 2024 by Renee McCoy
Rented a UHaul truck on January 26, 2024 and experienced excellent customer service. The gentleman was knowledgeable and had us out within 15 minutes. Seamless transaction. Will rent from here again.
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September 2023 by Moe J
Horrible experience. The guy didn't know what he was doing. It was a different guy than the one usually working there. We had reservation for 9am , didn't walk out with the truck until almost 11am. Only used the truck for about 7 hours and still got charged for 2 days rental periods. Won't answer the phone at all no matter how many times you call. Just a thief behind a desk that's all. Crook
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April 2023 by Hannah Z.
They were extremely kind and patient with me when I had trouble with my 24/7 self service! Also the truck was very clean. Would recommend to anyone!
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February 2023 by Billy Cunningham
The experience with these personal was great. In the future will do business with them.
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December 2022 by Wolfgang Bartee
Rapped me with the add on's. Went from 40 for the rental, ended up over 125 at the end, not ever going back
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November 2022 by Future Movers
Terrible experience from this place!
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November 2022 by Lawrence Brown
I go in person on the 26 of September to reserve a pickup truck for the 29 of September line my help up tell the business that I will there on the 29th to pickup my new appliances get to this place and no pickup truck had not been brought back buy whoever had rented before me would have thought if you reserve a pickup would have more than one but to their credit they got on their computer and found one at another place so beware if you reserve something at this place may not be there have a backup plan BAD WAY TO BUSINESS will not going back there ever again would encourage others not to go there also or a plan b these people are untrust worthy
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July 2022 by Karen Sullivan
Very friendly and great service. Clean truck with easy payment. Would use again.
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June 2022 by Tricia Brown
Don’t…DO NOT….GO THE OTHER WAY!!!! Negative Star!
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February 2022 by Leah M.
My mom and I reserved a moving truck, but we weren't sure of the details. Vaughn was very patient and kind while we considered our options. He made some calls to figure out which trucks were available at other locations in the area. Once we decided, he helped me adjust the mirrors. It was very nice to be served by someone who was personable and wanted to make sure we got what we needed.
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January 2022 by David Stancil
Gave away my reservation.
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December 2021 by Andrés Fung
Rude person in the front
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November 2021 by Lamassas Fall
Worst experience ever....this guy is a mess...
