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June 2023 by Bonita Douglas
Nice store really helpful friendly staff
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May 2023 by Sharon B.C.
Great HBCU. And congratulations to the class of 2023, including my baby girl!
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April 2023 by Cynthia Webb
HBCU college.
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March 2023 by Jasmine Patron
Traveled to NCCU for a college tour. The tour guide was great and the campus is really nice.
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November 2022 by crittrkpr
Lovely college. Everyone I met today was super friendly. The food at the Cafe was top notch.
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September 2022 by guesst B
I’m extremely disappointed in this bookstore. I will never order anything else from them. They completely cancelled my order with no explanation and asked me just to contact the store. When I tried to do so, nobody answered so I just went in. The person working the back counter couldn’t tell me why the Order was cancelled and said that if it wasn’t on the shelf they don’t have it. I asked if the order that I put in was still coming and they couldn’t confirm that either. They just said to keep dropping by and see if it shows up. I’m not sure why that would be the suggestion, when they know we’re part way through the semester, but it was the most unhelpful, asinine response and now I’m behind on the readings in one of my courses because they’re completely incapable of providing the one service required of them. Don’t waste your time just order from Amazon because that’s what you’re going to end up doing anyways.
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September 2022 by Z Bankins
I know bookstores are normally more expensive but these books are extremely high even compared to purchasing the book directly from the publisher there can be over a $100 difference in pricing. Customer service is absolutely non-existent. When you call they do not answer and there is a message that tells you to do not leave a message on the voicemail, instead reach out to Ms. McDowell with any issues via email. I sent her an email in January that she never responded to for Spring semester. I ordered books August 3rd and it still says my order is "In-Process". One of the books is an e-book and it still has a status of not ready. The other is now saying it is backordered but there is no way to cancel the order online, via phone, or through email as Ms. McDowell hasn't responded to the various emails I have sent within the past 10 days. It does not help that I am a distant learner so I cannot go into the bookstore to reach a human. The bookstore really needs to do better.
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September 2022 by Joshua Darnell
People here are super nice, lines are crazy at the start of the semester (through no fault of their own), so do what you can to get things situated early.
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August 2022 by Channel “Rene” Chance
It was okay . Very pricy. Some deals . I saw the shirt I was wearing still on sale. Good variety of alumni stuff. We are blessed to be the best HBCU in the nation doing business in a great city.
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July 2022 by Haywood Matthews
Excellent selection and service
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May 2022 by Happy Ogunjimi
It's nccu 5 star or what else?
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April 2022 by Vickie Grant
First time I've been in the new location. It was very organized. It had a lot of great merchandise and I received great customer service. Eagle pride!!!
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February 2022 by Shanne McPherson
I understand that the bookstore will be busy at the beginning of the semester, however the customer "support" is atrocious.The store does not answer the phones. If you attempt to ask a question they tell you that you have to wait in the checkout line.I went to pick up a book not knowing you had to go to the back of the store to do so. I attempted to ask a cashier who told me to wait at the end of the line for my question. I spent 45 minutes in line just to be told I was in the wrong part of the store.
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December 2021 by Angie Ortiz
My son graduated from this University, he enjoyed it, as a parent, I liked the school and the staff, the only complaint I had was they need to make more affordable parking for students, they pay enough to go to school, let them have free parking?
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November 2021 by Channel Chance
It was okay . Very pricy. Some deals . I saw the shirt I was wearing still on sale. Good variety of alumni stuff. We are blessed to be the best HBCU in the nation doing business in a great city.
