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January 2024 by SueSun - Susan Long
TWIWAN is absolutely the best of the best! I stopped by this Verizon while my son was at the Museum of Natural Science. I live over an hour away. Twiwan is truly the best customer sales consultant that I have encountered at Verizon in 12 years.He was a ONE-MAN dynamo. He ran the store solo and, made each and every customer feel special and met everyone’s needs. No one minded waiting because he helped each of us when he could. This man needs a RAISE and a PROMOTION!He truly deserves 10 stars. I might have to drive from Jamestown, NC, for future Verizon needs.
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December 2023 by Nancy Dixon
Great experience
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December 2023 by Bobbie Hunter
Quite on time, greet me at the door
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November 2023 by melinda Brown
Andrea, Taiwan, John and Rosa helped mand and had GREAT Customer Service! Everyone should go there....its like family. I am very pleased. They are the best!
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August 2023 by Ibi Cieslar
Lawrence was courteous, friendly, helpful respectful and had a good sense of humor.
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June 2023 by Lamont Mcrae
Wonderful experience… best customer service I’ve experienced in a long time!!
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May 2023 by Avery Moore
Awesome and amazing sales person with great knowledge. Patrick did a great job.
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May 2023 by Total P.
I had another horrible experience at the North Pointe Dr store in Durham which is close to where I live. They tried to charge an additional $30 if they put on my screen protector. I called Verizon customer service and they confirmed that they never charge additional for that. These four young men at North Pointe are a lazy bunch - something I conclude from my last 4 visits in that store. So I ended up at the Glenn School Rd store and Jameson took care of me at the new store and it could not have been a better experience. He had more energy and polish than all 4 "brothers" at the North Pointe store. A great person to seek out for your Verizon needs.
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May 2023 by Kidd Regina
Mike was very helpful in getting me set up with a new plan and switch from my previous carrier. I also up graded my phone and switched to Verizon for my internet service. I saved money and have a much better plan. I highly recommend Mike at the Glenn School road location in Durham. Mike offers excellent customer service and is very patient and knowledgeable. I would be glad to recommend coming to this location to all my friends and family. Thank you Mike!! ?
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April 2023 by Karla Patricia Contreras
Mike at Verizon on Glenn School Rd is AWESOME! We keep coming back thanks to his top notch service and the great deals he’s able to work for us!
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April 2023 by Mica
Pat was awesome. I definitely recommend him to everyone. Smooth transaction, very helpful.
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April 2023 by Narsha Weaver
I needaphonebad mine was brokeandIwason my son plan and need my ownp hone and the 2 nice men help me and my Aunt get a phone I left with two phones thanks to them .
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April 2023 by Karla Contreras
Mike at Verizon on Glenn School Rd is AWESOME! We keep coming back thanks to his top notch service and the great deals he’s able to work for us!
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January 2023 by Joyce Bradshaw
Associate was very knowledgeable and able to assist me with connecting my new phone. He was also patient and answered all questions that I had. Thank you for a pleasant experience.
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January 2023 by Lorenzo Wiley
Please be advised this is a retailer and not an actual verizon store. It's 3rd party . Bought a galaxy z fold 4 didn't like it tried to tell me I had to pay a new device activation fee and taxes as well as the device I was returning. Which doesn't make sense as I'm not keeping the phone. The worker told me he's never done a return and also tried to tell me I couldn't return the phone even though I called Verizon to verify. Please go to a real Verizon store with real Verizon workers. Also he told me the new phone taxes was 107. When it was only 60 dollars on the Verizon app.
