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February 2024 by Alston Bailey
I came in directly from my doctors office and lady at counter explained that they were working on it would be a few moments because they were working on it. 20 minutes later they still waiting.It was only 2 people in waiting areas! Extremely nonchalant here! Very disappointed in customer service!
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January 2024 by Ebony Jackson
One the THE worst pharmacy counters I’ve ever dealt with. You put your refill requests in via the app and they some how disappear ? App said something was wrong with my script and to call them. I call and remain on hold an hour. I drove there with them on hold and stood in line while on hold to find out NOTHING was wrong after all. I’ve been with Walgreens twenty plus years and have always been pleased. Not this location…
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January 2024 by Merce Montoya
I was surprised when I need to return a product with my receipt in hand and they asked me for photo ID, but when I bought they never asked for that.My concern is not really for me, but yes for members of my community that don't have ID, and also don't have medical insurance and made a big effort to get their over the counter medications and products.It is not fair if they don't can recover their money.Please help our community and report companies like this company.English:I was surprised when I had to return some medications purchased at the counter with my receipt in hand and they asked me for a photo ID, however when I bought they didn't ask me for anything.My concern is not for me because thank God I can provide it, but for members of my community who do not have an ID and incidentally do not have health insurance and make a great effort to have their medications from the counter and their products.It's not fair that they can't get their money back if they don't have an ID.Please help our community and report companies like this.
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January 2024 by Marian LaReno
Pharmacy tech visibly sick. Also over heard him tell the pharmacist how sick he was feeling. He was not wearing a mask. Since he wasn't wearing a maskI requested a mask for myself and they refused to give me one.
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December 2023 by Alexandra Balaban
Don’t go here if you need medication post discharge from the hospital! They are out of stock of things, understaffed, and incompetent.Got out of surgery same-day at 6:30 pm and needed pain medications for overnight. Prescriptions had been filled at another walgreens by accident and the woman at the front desk just said “no we can’t do anything just pay out of pocket or wait 14 days.” Then after 10 minutes of arguing with her she failed to communicate with the pharmacist that the prescription had been filled at another walgreens. After 10 minutes arguing with him, he said “oh they were filled at another walgreens?” YESS! Then they could fill them quickly in 2 minutes and no need to pay out of pocket. Meanwhile we were holding up the line because they were too dumb to efficiently figure out a situation where a prescription was filled out at another walgreens by accident. Of course they didn’t have the one of the pain medicines prescribed in stock , so I spent the first night after back surgery without sufficient pain medication.
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November 2023 by Alex Comer
This pharmacy never has enough staff. They do not answer their phones in a timely manner. They assure you your prescription will be filled promptly or give you a time frame and it won’t be done then. They are also frequently out of stock for the medicines I have needed.
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November 2023 by amy madden
I really don’t understand how it takes 3 business days to fill one prescription refill at this Walgreens location. It’s unacceptable. I’ve gone to pick up prescriptions and one was still in progress from TWO days ago and I had to wait for them to fill it. I work in healthcare, this is not okay.
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October 2023 by KrisCee
Hours and hours wasted on hold or in line. A new excuse each day! Still without medicine 1.5 weeks later.
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October 2023 by Trevor Hall
I never leave reviews but this is by far the worst pharmacy I’ve ever been to. Was put on hold for over an hour to reach a pharmacist, was told the prescription would be ready in 15 minutes. Arrived two hours later, waited in a 45 minute line (after giving up on waiting at the drive thru window for 20 minutes) just to have them say it was not ready and to come back another time.You might as well get blood pressure medication while you wait because you will need it.
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September 2023 by Mariah Vaughn
Please do not waste your time with this pharmacy. I arrived around 5:45pm to pick up a prescription sent from my doctor. Around 6:08pm, I finally made it to the front after 10 other people in line. I was told that my doctor had just sent it in. (My doctor closes at 5:30 so I am not sure how that happened, perhaps my doctor waited 30mins after closing to send it) They told me that it would be ready in 30 mins so I went to run an errand. I arrived back at the pharmacy around 7:20 (50 minutes after it was supposed to be ready) and was told that it still was not ready. Two other people are waiting on prescriptions that we’re supposed to be ready hours ago. As I am sitting here waiting for my prescription after another 25 minutes, I wanted to warn anyone that is thinking about sending their prescription here, to reconsider.
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September 2023 by Nonnie Davis
The absolute worst. The service is ridiculous. They have four people behind the counter and customers are standing here for over 10 mins with no assistance. There are people saying "excuse me" and no one is responding or acknowledging the customers. Customers are literally walking out!
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September 2023 by Kevin
This store does not keep the store hours as described on the website and door. They close early during the week and Sundays.The Pharmacy is grat
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August 2023 by Shantia Green
DO NOT get your prescriptions sent here… DO NOT trust them when they say that your meds will be in tomorrow, or if they say that they will help you find the meds at another location they will never follow up with you and will have you without your meds for four days
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July 2023 by Slightly Southern
Service was so bad in the pharmacy, I had to move to another location in Durham. It wasn’t much better and I ended up leaving Walgreens completely for my prescriptions.
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June 2023 by Amber Tedrick
This is the first big corporate pharmacy that I’ve actually liked! I’ve been a regular at quite a few Walgreens and Cvs locations and this location always impresses me. The front staff is always nice and helpful. The pharmacy staff has gone out of their way multiple times to help me. I truly appreciate that. The wait sometimes can be a little annoying but I know most pharmacies are stretched thin these days so I understand.
