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September 2024 by Alison F.
Selection of ladies + men's clothing + shoes is better than most Walmart stores. Kitchen items. Bedding. Technology. All fairly well-stocked. THIS Walmart store has outstandingly thoughtful staff, tho. A+. I am a disabled senior. From Security to Supervisors to Checkout who plans to be a Marine: this store serves its clients well. ABOVE + BEYOND. Thank you...every one of you! (Even the SUBWAY pizza is good) Even pharmacy is good.
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August 2024 by Andrew Z.
My son took his car in for 4 new tires. The inexperienced installer broke one of the tire pressure sensors when installing the tire. Two weeks later, they called to replace the sensor. The installer pointed out that the new tire had a bulge near the rim, and that the tire had to be replaced. The manager would not honor the new tire warranty and said that my son "must have hit a pothole". We bought another tire at a "Mr. Tire" store and the people there were very nice and replaced the tire quickly so my son could drive to work. It looked like the tire bead had been damaged when it was originally installed at Walmart. So much for quality service at Walmart.
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August 2024 by Kyle W.
I started shopping here 3 years ago. They had at least 4 registers open with employees working them. Then they installed around 40 self checkouts and have almost nobody working registers except to make sure your not stealing. Recently they made all the self checkouts 15 items or less AND still employ almost no checkout staff. I have been there at busy hours 20 person lines at the 2 open registers where you can actually checkout...UNLESS that is, you went to your big box store to buy 15 ITEMS OR LESS. Infuriating. Either employ folks to work the registers or let us self checkout. The company literally installed self checkouts to cut jobs and then disabled their use to 80% of their customers. By the way, in case you havent been to the store in the past year, they actually bring the carts back inside now, so you don't have to roam around like a nomad in the parking lot looking for a cart anymore. That's a sign they are listening, now take it a step further.
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May 2024 by Kevin S.
The only thing negative about this store is the location which is Durham. The store itself is fine and is a great place to save money on every day things you need including groceries.
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May 2024 by Denise M.
Walmart may have revitalized the store, but again they seem to be making it at the customer's expense. While they were under watch, the prices all came up correct, now that they seem to be no longer under watch, the prices are not what you see on the signs, I bought a bag of boneless chicken breast 4lbs. sign said $9.74, got to the register, it rang up higher at $11.16. They are back to asking the customers to take a picture to prove the price, so they do not have to do a price check. Is that what the customer is supposed to do? A customers experience in this store is not what it should be, I always seem to regret going in this store. Why are WE always paying for their inadequacies? Are they not a well sufficient business? Why do your customers like this? Walmart used to be fun to shop, now its dread. I have to find elsewhere to shop.
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December 2023 by Andree W.
Would give this place a 0 if possible. I arrive at 7:15AM to make a simple return for pants that I bought online. I get to the customer service center and wait there for 5 minutes until someone tells me that they open at 8. Mind you there was this girl who kept staring at me and not saying a word. I wait in my car until 8 and walk in again. I give the guy at the counter my receipt and he says that they don't accept returns for my particular order at this location. What kind of BS is that? Thank you for wasting my time. NEVER AGAIN
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September 2023 by Tammy R.
My daughters wallet was stolen at a restaurant across the street, within 5 minutes they were at this Walmart thru the checkout line obtaining Visa gift cards by using her credit card(not debit or cash) in which I have been told this isn't store policy and bought 5 GC's for $999.88 each tried other cards they were declined all within 2 minutes of each other.. therefore someone working for Walmart at the self checkout line I think is in on this so called robbery and Corporate says email the store.. heard nothing back I have tried every Number and no one will answer!!! Poor customer service so watch out at this store and self checkout!
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September 2023 by B N.
Probably one of the most disgusting, mismanaged and disorganized Walmart stores. It is chronically a mess with narrow lanes, aisles poorly stocked and cluttered. Pickup is confusing with no signage. Seems to be badly managed. I would stay away from this store.
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August 2023 by Greg F.
Avoid this Walmart if at all possible until November. They are remodeling, the aisles are generally filled with merchandise, and even the store employees don't know where things are. The store is an absolute mess right now and it only seems to be getting worse! Go to your local market or, if necessary, go to the Walmart in either Hillsborough or Morrisville.
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January 2023 by Frank V.
This review is about Walmart+ delivery service. I pay $12.95 mo. to be a member which includes free delivery of groceries. My advice, based on my experience is, don't do it! They use a 3rd party delivery service which is wholly unreliable. Their extra cost Express service is worthless. The store management cannot help at all. If there was a 0 star rating, that would be it. The customer service is likely outside of the U.S. Although they're friendly, they are limited as to what they can do because they have no access to the local store. I have waited 48 hours for delivery that was incomplete at best. I do not recommend Walmart's delivery service.
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December 2022 by Paul M.
Each WalMart is the same as the last. I don't know if it's more crowded with merchandise or people with sad desperation in their eyes. A saving grace of most Super WalMarts used to be they never closed (though it could be a challenge to shop in the middle of the night with half the lights off and the aisles full of not-yet-restocked pallets). I think this one has very short hours now, so I wonder what the appeal is. Well, I guess they have a lot of stuff.
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December 2022 by Anna P.
This review is for curbside pickup only. I actually avoid coming to Walmart because I just don't like it. I might come to Walmart like once a year, if even that often lol. But Walmart does carry certain items that I can't find anywhere else. I checked in on the app to let them know I was on the way. I arrived at 2:10pm and entered my parking info on the app. By the way, the pickup spots are all the way to the left of the store beside the garden area. They had my order out in 2 minutes so I was very impressed with their speed, especially with it being the day before Christmas Eve. I may have to start doing more pickup orders now!
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November 2022 by Danielle S.
The auto center is one of the best. Benny is always 100% helpful and kind. I always get my oil changes done at Walmart. Front counter service is excellent. Brian Is also an excellent beyond above service kind manager. The mechanics are knowledgeable and kind. Every single employee has a smile on their face at this store and is willing to help anyone out whenever they can. They make me feel welcome upon entering. Their guests are a priority. I recommend.
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August 2022 by Robert C.
Go into the store to return something at 11:00 on Saturday and no one is at customer service. Ask and they say no there so we can't return the item. I ask for a manager he says there isn't anyone in coming until 2 so we can't return something. WTF. Dumbest thing I ever heard. There are probably 40 people working there and your telling me none of them knows how to do returns.
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August 2022 by Sierra P.
This place has truly lived up to your shitty reputation. Still can count how many times I've been inside a Walmart, and thanks to this location, I will never return!!
