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November 2023 by Damian H.
The pricing was reasonable, and my car was serviced quickly. Stepping into this shop was like a delightful journey back to the '90s. The nostalgic ambiance, complete with vintage computers and decor, was a refreshing change from the typical black, white, and steel aesthetics of modern mechanic shops. It's my sincere hope that any future renovations preserve this unique character. The shop's vibrant personality really sets it apart and makes the experience enjoyable.
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November 2023 by Chaitanya Gujar
Though they don't use any computerized system which can fed service records to carfax, schedule an appointment, they are highly skilled for Japanese made cars, reliable and affordable. They never try to loot their customer and performs genuin servicing required for car.
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October 2023 by Benton Henderson
I used to take my car and my wife’s car here won’t be back after what we just went through with her 2011 Corolla. They had replaced the spark plugs back in June of 2023 fast forward to Sept 2023 he car started shuddering when accelerating which when we took it to them found out it had two bad coils on two of the spark plugs. So much for them ordering good parts or standing behind their work we wound up with $477 worth of additional repair costs and the realization that we need to find a better mechanic. Especially since the lady at the shop mentioned how odd it was she had seen several different cars come in with the same problem despite different milages on each…. So yeah Wasp Auto use to have a rep but they’re dead to me and my family now. Anyone taking your car there seek a second opinion at least or just go elsewhere save yourself from a possible scam or crummy job with bad parts.Services: General repairs & maintenance
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October 2023 by hahalolhaha41
I was in a rush and needed to replace my car battery quickly. The mechanic with the pony (didn’t get his name) stopped his lunch break and swapped out my battery. Thank you.
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October 2023 by Manish Manglani
Very friendly and great service. Waited and my car was done in less than 2 hrs
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September 2023 by HAOQI ZHEN
After a really bad experience at a local branded service on my 2001 Honda Accord, I asked a colleague for recommendation for a Honda servicing garage, he gave me WASP Automotive, that was some 15 years ago and I have been using their service ever since and on both my Honda vehicles.Galen is the mechanic I have worked with for those years, he is very honest, friendly and responsive. Usually mechanic tries to ask you to fix things often considered optional, Galen however always explains in details what absolutely needs to be fixed and what you can wait to get more miles out. In his own words, he wants to treat his customers beyond a transactional one. On several occasions, he even offered me tips and advice for DIY, troubleshooting and fixing small issue myself. If you are lucky to have his number, he even responds to my sms on vehicle issues outside of work. This is definitely not something you would expect from other garage or branded dealer/service centers.
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September 2023 by Joshua Klein
I bought my Toyota's specifically to have these guys as our mechanics. They're great, honest and specialized to the Japanese brand they're working on. I'll use them as long as they're in business.
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September 2023 by John Lawler
Phenomenal mechanic shop. Every mechanic is very nice and genuine; these guys are as honest and down to earth as they come. I’ve been to a lot of different auto shops and mechanics; never have I been to a location that felt more genuine in providing honest and quality service.Had a great experience here getting a car serviced. Pete, the mechanic on our car, was great and very nice. This place gained customers for life.
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August 2023 by Trey Thompson
I have a friend who uses these guys for everything. They're old school physically scheduling on a white board, everything looks like chaos, but they're honest and won't rip you off.
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August 2023 by Wayne B.
spent almost 4000.00 on repairs including AC... 2 months later AC fails, coolant overtemp light is coming on. Nothing but snarky attitude when I called about it. I've used Wasp for many years but no more. They're also really slow and not much on communication.
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July 2023 by Doug K.
We were coming to Durham when my check engine light started to blink and I started to lose compression. My sister recommended this place and boy was she right. They took me in on a Saturday, figured out the problem and even stayed a little bit late to get me finished so we could go back home on Sunday. They are friendly, reasonable, and knowledgeable. So thankful for them.
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June 2023 by Balaji Chellappa
In my entire life I have never seen a auto repair shop who advises the customer in a conservative way what is absolutely needed. Even if you say you want to do extra they will recommend against it. They are different. I will definitely recommend everyone give them a try.
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June 2023 by Shruthi Srivatsa
Excellent folks❤️ Have been servicing my cars for many years with Wasp. Always been a good experience with great quality service for reasonable price!!
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May 2023 by David R. Martinez, Ph.D.
Excellent and professional service. Pete and Pam are fantastic. My car was having issues with a faulty alternator the day before I was leaving town and they promptly repaired my vehicle. I highly recommend Wasp automotive.Service: General repairs & maintenance
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April 2023 by Marcus Knox
Not a car person. My car broke down while I was driving it and had it towed to Wasp by AAA. Wasp customer service was super nice, texted me when my car was ready, had afterhours drop-off/pick-up setup. Got my car fixed up quickly. I'd take my car here again.
