-
March 2024 by Christina Mackie
Cassandra is great!!! She is friendly, personable and is eager to help you find what you are looking for. She is very knowledgeable about different styles of jewelry. Ill be back for future purchases !!!
-
March 2024 by ReX8502
Cassandra did a wonderful job helping my fiance
-
March 2024 by Eric Williams
Cassandra was “perfect.” She walked me to the section that I was interested in and did not pressure me at all. Her knowledge of the products and her calm, yet confident spirit, was the reason I walked out with new diamonds. I also liked how she used the time when cleaning the diamonds to talk about 6-months inspection and the warranty. Efficient! This location will be my first thought when looking to make any purchase. And of course, I’ll ask for her. Thanks Cassandra!
-
March 2024 by Gabriel Bason
Love it here, Cassandra was very helpful
-
March 2024 by Erica Jones
We came in from Virginia and Cassandra was great!!! She completed the bonding on my wedding rings also set me up for my next appointment. Thank you so much!!! See you in September!
-
March 2024 by Brandon Rigsbee
Cassandra helped with wit my purchase today I was very satisfied with her customer care! Wonderful person!
-
March 2024 by Talitha Irby
Fast and great service. Everyone was friendly and very knowledgeable of their merchandise. Jasmin was so nice and helpful. Turn around time for the resizing and engraving for my fiancés wedding band was exactly 2 weeks just like she promised!! Definitely recommend especially if you’re last minute like me!!
-
March 2024 by Miles Spann
Jessica was amazing and printed out all my documents to ensure I could get my wife’s rings taken care. She was so knowledgeable and I definitely will come back to Zales Southpoint.
-
March 2024 by Elantra Means
Jessica was very thorough, and helped me with everything I need. She’ll was very patient and helped me along with the entire process . I appreciate her .
-
February 2024 by Alissa Johnson
Jessica helped me as soon as I walked into Zales, she was knowledgeable, patient, and very nice. She assisted me with picking out a fabulous engagement ring for my partner!The ring was too big so I returned with my partner to have it sized and Jasmine was very helpful and friendly. The manager called me to let me know that the newer sized ring was ready for pickup. Unfortunately my partners ring was still too big and fell off while at church.We returned to have it sized down again when we spoke with Cassandra. Cassandra didn’t seem very happy that we were there and adamantly tried to talk us out of getting it sized again. I’m not sure why she kept insisting us not to. She kept saying that my partners hands are bigger at certain times of the day. We tried to inform her that the ring is just too big, but she wasn’t trying to hear it, and she became rude that we wouldn’t just take her word. I didn’t feel comfortable leaving our ring with her because she seemed so upset and unhappy.So we left and came back where Dre gave us options and let us know that the can put beads in the ring to allow it to fit firmer. He was very upbeat and informative and it fit nice we picked it up again!I do plan on getting the matching band from Zales.
-
February 2024 by Jacqueline Smith
Store Rep. Jessica was amazing. Her customer service was on point. She listened to want I needed, and got things done. She is definitely a keeper. And, Zales should be happy to have her as apart of there team!
-
February 2024 by Judith Davis
My experience with Cassandra was most pleasant and enjoyable she made the process easy like Sunday morning ?
-
February 2024 by Lillie Thompson
This past Saturday my now Fiancé took me to pick out my engagement ring! Cassandra helped us out through the whole process, she listened to exactly what I was looking for and pointed us in the right direction. Not only I got my engagement ring picked out that day, we got the set as well. Very happy with our purchase and choosing this store.
-
February 2024 by Somnath Kar
Jessica and Angela were wonderful with their help and gave us all the details we did not even know we needed! Awesome store and would love to come back!
-
February 2024 by Meredith
Excellent experience with Jessica this past weekend :) If you go there please seek her consultation, she is the best! When I came in the other day with my mother (who is looking to replace her wedding ring) she helped us with kindness and compassion!
