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May 2023 by Terri Collins
Took my car in Monday morning and Roger figured out what was wrong and I had my car back that afternoon. The folks here are very knowledgeable about what they do and the pricing is very fair. I wouldn't take my car anywhere else.
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February 2023 by Angela Harvey
Great work and prices friendly staff worked my car in very next day.
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January 2023 by Michael Morgan
If you're looking for an honest and reasonable Auto repair solution go no place else but see Roger at Auto aid you can't go wrong.
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January 2023 by Steph L
Checked over our car after a car accident. Very friendly and knowledge... fantastic service!
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November 2022 by C B.
Witnessed an appalling treatment of another person by an employee of this company. This person parked in one of "their " spaces to go into the business next door. They were then called several names (including MFr, SOB, PoS and threatened.) I can't comment on the quality or service of this company, but I for sure would not take a vehicle to this company. Was the person that parked there wrong? Probably. But it could have been handled differently and maybe earned a potential customer.
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November 2022 by Sue Burns
Wow, just WOW. I called last night to see if they could fit me in for my brakes. Took the car in at 8am. Mike gave us a ride home, and called and said they saved us money by being able to resurface the rotors instead of replacing them. I also asked for a lube oil and filter. Mike came and picked us back up. I paid half of what I was really expecting. I'm new in town and I've just found my new auto mechanic. Thanks guys!!Service: Brakes
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August 2022 by Theresa Gosnell
The work was good, price was good and they gave us a ride home.
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July 2022 by Katie Costantino
Very friendly and have helped me. They left their shop when I stalled at a light and walked over to my car and made sure it was OK to drive and did not charge me. Just did it out of kindness. I take my vehicles there for repairs now. That's the type of mechanic I want. Good moral character and willing to help out of pure kindness.
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April 2022 by Jane Smith
They were extremely nice and went beyond my expectations and priced really reasonable. Good guys, would recommend them to everybody!
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February 2022 by Darling Vonnish
I really want to like this place because staff was always so kind. I don't know much about cars and we were in the middle of the pandemic, so I was very patient and understanding. I knew the initial needed part would take about 3 weeks to arrive (and was lucky to borrow a car from a friend, paying a fraction of what rental places were charging) but that part didn't fix my car so they tried a few other things. Well, over two months later I REALLY needed my car back (at this point I'd racked up over $3,000 for my car rental in addition to the couple thousand I paid the mechanic) and came to get it even though it still wasn't fixed.I understand things happen, and that fixing cars isn't cut and dry, but communication was terrible during this process, there seemed to be zero regard for time, and I can't help but feel ripped off.
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May 2021 by Steven Puzon
Real people. Want to help and are honest. That's something you don't get now in days.
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April 2021 by Adam Burgins
From my initial call ..the vibe was very helpful and accommodating. Answered all my important questions straightforward. Very fair with price and turnaround. Good communication?I'm happy I chose them. The older car pics in their ad is what initially drew me to them as I have a 30 year old rare vehicle.I will definitely return to this business for more work!Thank you for getting my wheels back on the road and saving my a*******
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April 2021 by Nicole Streetman
I was visiting a friend in the Hendersonville area recently and had a critical issue come up with my brakes. Needing to get home four hours away, I had my car towed to Auto Aid (based on a recommendation by a local) on a Sunday eve, and they got me back on the road by Monday at lunch. They were so very courteous and helpful. They did not try to take advantage of my urgent situation and charge me for unnecessary services. I visit the area a lot and would most definitely use them again, as well as recommend them highly to anyone needing auto services.Services: Brake service & repair
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April 2021 by André Rembert
They were highly recommended to me. I had an unexpected problem with my brakes. They did a wonderful job diagnosing the issue and I would recommend them to anyone, whole-heartedly.
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April 2021 by Autumn Young
Called and made an appointment for my oil to be changed and tires to be rotated and balanced and i bring it in 3 hours later i receive a phone call they don't want to do the oil change because i have over 1000 miles left and i did not i have little under 300 miles left and then i proceed to ask if they can do my tires and they tell me they don't have the time, I understand if you're busy and don't have the time but it left a really bad taste in my mouth with them being unprofessional and just lying saying they did have time for my car to sit there for three hours with nothing done. i would have just rescheduled. not going back