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January 2024 by Lymandia Allen
I first went to the from a recommendation from my mom and I've been back a few times since. The staff is very nice and helpful and I've never once felt like I wasn't welcomed there.
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January 2024 by Emily Kunkler
Awesome shop and hands down some of the best folks around. Highly recommend for top quality work and the best service you could ask for.
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January 2024 by J Woo
Excellent customer service, quick and efficient with a nice waiting area. Price was right. This place was recommended to me and did not disappoint.
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January 2024 by marcusboywonder
Great service
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January 2024 by Freyja Freyja
Excellent service, high quality products. Will be back.
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January 2024 by BigM
You do realize your logo is copying a business in Nashua NH right. Like the same exact thing.
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December 2023 by Bradley Durham
I recently had the unfortunate experience of visiting First Choice Tire and Automotive, and it was nothing short of a complete nightmare. From the moment I walked through their doors, I was greeted with indifference and incompetence. The staff seemed more focused on chatting amongst themselves than providing quality service to customers.First and foremost, the waiting area was extremely unclean and unkempt. There was trash scattered around and the floors were filthy, giving off a general sense of neglect and lack of hygiene. It was evident that the management did not prioritize basic cleanliness, which is a red flag for any establishment claiming to provide professional automotive services.The lack of professionalism extended into their customer service as well. The employees at First Choice Tire and Automotive displayed an alarming level of apathy and incompetence. When I tried to inquire about their tire options, the staff seemed disinterested and had minimal knowledge about their own products. It was as if they were reading off a script without actually understanding what they were saying. Their lack of expertise was not only evident in their inability to answer simple questions but also in their poor recommendations.If you’re needing service for your vehicle, I wouldn’t recommend this establishment.
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December 2023 by David Orrell
Had a low tire light, took my truck there, they found a nail, repaired it, then I drove to the beach and back no problem, they are cool with me
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November 2023 by Elijah Taylor
We went here today for alignment and we left and the car still pulled to the right so we went back RESPECTFULLY and asked them what’s wrong and the manager,Sean, went out of his way to get my girlfriends car driving straight. He was totally respectful and helpful in every way. They definitely know what they are doing and I would recommend them to anyone needing alignment or tire work done. Outstanding customer service and outstanding performance fixing our car. I will go back to this place every time I need work done to my car that I can not do myself. Very fair prices and kind employees. Thank you first choice for doing an outstanding job!!
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November 2023 by Stacy Minichello
Never had a bad experience with FCT - they've always been accommodating with our multiple vehicles we've brought there. They even pretty much built our Camry back brand new after my daughter practically destroyed the engine. Prices are very reasonable. Staff is always very friendly and helpful.
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November 2023 by Theresa Baschon
No line, no waiting with an estimated time of arrival. Quick, friendly and easy-to-use service.
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September 2023 by JAMES K
Last year, April 2022, I just bought a 2011 Equinox. Within a week of the purchase, the check engine light came on. The engine code was P0014. When I told this to the small dealership I had bought it at, they said take it to FCT. FCT said that the timing chain in the engine needed to be replaced. They did the job and the small dealership paid for the repair. A week later the engine light came back on with the same code. This time they replaced the intake and exhaust Variable Timing Solenoids. The engine light came back on again within a few days. This time they replaced the Solenoids at no charge to me. I was already in the process of finding someone else to look at it when it quit running. It got towed to Smart Chevrolet and there it was discovered that the timing chain tensioner wasn't tightened down at all. It cost me another $7,000 to replace the engine.I will never come there again and strongly encourage everyone to avoid this place like a plaque.
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September 2023 by Aaron (Panther95)
*I WAS a customer there, received poor service, and am voicing my opinion. Nothing defamatory nor slanderous. They can easily search my name OR my vehicle information and have PLENTY of info right there proving that I WAS a customer*Wouldn’t take my car here if it were the last shop in town. They will say anything to get a dollar out of you. Take your business elsewhere.
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September 2023 by JAMES KNAPP
Last year, April 2022, I just bought a 2011 Equinox. Within a week of the purchase, the check engine light came on. The engine code was P0014. When I told this to the small dealership I had bought it at, they said take it to FCT. FCT said that the timing chain in the engine needed to be replaced. They did the job and the small dealership paid for the repair. A week later the engine light came back on with the same code. This time they replaced the intake and exhaust Variable Timing Solenoids. The engine light came back on again within a few days. This time they replaced the Solenoids at no charge to me. I was already in the process of finding someone else to look at it when it quit running. It got towed to Smart Chevrolet and there it was discovered that the timing chain tensioner wasn't tightened down at all. It cost me another $7,000 to replace the engine.I will never come there again and strongly encourage everyone to avoid this place like a plaque.
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August 2023 by Bradley
Horrible management, horrible staff. Upcharge, upcharge, upcharge. This shop is a SCAM, avoid at all costs.
