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April 2024 by jakki sawyer
Roderick was extremely patient and helpful going above and beyond to assist with our setups and assuring my husbands BAHA hearing device was connected and functioning properly. Roderick was also training Meredith and he was very instructive and patient with her.
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April 2024 by Wilmer Cooper
Nice helpfully people, the place was very clean
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April 2024 by Bryan Rakowski
Very good, helpful all the way. Listen and showed respect.
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February 2024 by Annie Gray Lane
Prompt customer service….Pleasant employee….
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December 2023 by Doreen Ambrose
The salesman was very knowledgeable and kind. He was very helpful.
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November 2023 by Melissa Oliver
A great experience!!!
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October 2023 by Gloria Williams
The staff is very knowledgeable and they are professional. They go above and beyond the call of duty. They work hard to get us out as quickly as possible.
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September 2023 by Arnold Hill
Good experience. Was helped and the gentleman provided great service
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September 2023 by T Szym
Great store. Great customer service.
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August 2023 by Adrian Nelson
Javonte was very nice and knowledgeable. He definitely went the extra mile to help us with multiple issues and never made us feel like we were asking for too much or like he was annoyed at how long it took to take care of us.
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August 2023 by Dale Christians
Stephanie is one of the Best Customer Service Representatives I’ve ever had! She should get a bonus
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July 2023 by Janet Denise Harrell
Great employees wonderful atmosphere.
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April 2023 by Mary Small
Jo was fantastic. Like some of the other reviewers, I have been to a good number of Verizon stores over the years and this was by far my best experience. Jo knows the products and how to get you set up and ready to use your phone.
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April 2023 by Alexa Mahone
I wish they had a no star option because that's exactly what this place deserves the manager Jo is awful she is very arrogant, rude and disrespectful she has no customer service skills at all I'm a new customer who was having a major issue with a brand new phone went weeks without any help or resolution was in the store one day for 7hrs to come out with the same problem. Called to speak with her about getting a new device she didnt want to come to the phone had an attitude when she did get on the phone and she refused to help me get another device ended up having to go to Elizabeth city thankfully they helped me will go there from now on for her sake and mines this was no way to treat a brand new customer who was more than patient regarding the situation I have reached out to cooperate informing them how I was treated by Jo.
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April 2023 by Ronald Ballou
This review is based on my experience with the Edenton, NC store.Let me start by saying that I have visited many phone stores over the years, but this experience was by far the best I’ve ever encountered.The person that gets very high recognition on this service experience is Jo Ward. She was totally amazing in that I could tell right away that she is highly experienced in this field. Jo is very customer friendly and knowledgeable. I wish there were more people in this field that are as passionate and welcoming as she is. I will continue to do all of my Verizon business at this location.KUDOS JO.