-
November 2023 by monica cofield
Thank you for your prompt service in towing my car to your business. I am not sure and do not believe that your pricing was fair and reasonable. I did my research. I am disturbed by the pricing especially when the replacement parts were being purchased from salvage/junk yards/LKQ businesses. They were not even going to be genuine Acura parts being placed back on the car. Your labor fees, etc were almost more than the parts. I thought that was ridiculous and had a major impact on the final decisions made. The global impact of this world had no affect on my vehicle. I am sick and tired of people and businesses using that as an excuse to elevate prices!!!! I had another certified body shop look at the car and agree with me. What in the hell!!!
-
November 2023 by Sean Yacobi
I recently had my new F-150 serviced at Hall Elizabeth City. Great experience! Staff was very friendly and accommodating. I was surprised how quick they got me in, and out - ready to roll. They followed up by email, including the mechanic's video of the services performed. Awesome.Thanks, from a happy customer.Sean Yacobi,Kill Devil Hills, NC
-
November 2023 by Marc Chandler
Great service team! Aamanda is easy to work with and very attentive. I’m very thankful for the work they put in to diagnose my vehicle’s crazy vibration issue!
-
October 2023 by Peggy Cannon
Called on a Monday morning… told my appointment would be the following Monday , but I could drop off any time and they would try to work it in… took it that morning and had my car back on Thursday. Amanda was very courtesy both at the site and on the phone. I was kept updated on what needed to be done and cost. Very satisfied with experience!
-
October 2023 by Douglas Bates
They really worked hard to get me a good deal. Braxton found the exact Ridgeline I was looking for at a price I wanted to pay. He followed up with me even after the purchase to follow through with some things they promised to take care of. Overall a great experience. I cannot recommend them enough.
-
October 2023 by Linda Goodwin
The sales team was prompt an fantastic. Hands down the best car buying experience I've ever had. I will recommend them to anyone I know who is interested in buying a car.
-
October 2023 by Joshua Straw
I am typically a person that doesnt go out of their way to write a review but I feel compelled due to how great of an experience we had. We took our truck which wasn't a Ford actually a Ram 1500 and I cannot say enough good things about the service we received. We had a different shop do repairs for an accident and they ended up putting a non oem cv axel on our truck which ended up failing due to being the wrong part all together. We took the truck on a Tuesday and got it back Friday. The service department specifically Amanda kept open communication during the whole process and we were never kept in the dark about anything. I would recommend this service dept to any friends and family in the area!! Even if it's not a ford you are in good hands. Job well done!!!
-
August 2023 by Michael S.
I was informed the diagnostic fee was $159. Had I been properly informed about each diagnostic costing that amount for each issue for my vehicle I would have planned differently what work I needed done immediately. My my whole reason for even having my car serviced was not fixed. I had to pay almost $500 today for diagnostic fees. My starting issue wasn't able to be recreated which was the whole issue in the first place was that problem. They fixed my AC not blowing cold, which was not a big concern of mine. Now the wheel bearing going bad in my passenger front wheel would have been wonderful to get fixed for safety reasons. But I waisted the $300 I could have spent on that safety concern instead in the diagnostic fees. Mind you it took the technician all day yesterday to fix my A/c, look at a wheel bearing and not recreate a starting issue, so I had to get a ride both days. I am beyond upset, i will never return here and I am recommending to everyone I know that they avoid doing business here. Amanda O'Connor was not effective or helpful in her performance, and was rude to me while I was visibly distraught over this absolute train wreck of a situation. 1/10 performance
-
August 2023 by Nick Kopf
Braxton was phenomenal at walking me through the entire process and stayed late to assist me to the moment I drove off the lot. By far the best customer experience in any sales environment i have yet to experience. I will continue to recommend him to anyone looking for a vehicle.
-
August 2023 by Chris Cartrette
Mike was the sales person and was super nice. We purchased a used superduty that was transferred from another store so not all blame is on them. I took the truck home and before leaving on a trip I checked all fluids and the oil was old. I was told the just changed it when the took it in but the oil filter was old and leaking oil. We ended up bringing back to get the oil changed just a week after purchasing it and the oil change was like $250. Not really happy about having to spend that right after purchasing and was hoping they would step up and cover some of the cost but they did not. Overall my experience was neutral. Would I purchase another vehicle from in the future...maybe...they had very competitive priced trucks at the time of this review. Would I recommend buying a used car from them....yes but with caution.
-
August 2023 by Zorita Basnight
Friendly staff, I really enjoyed doing business with, and talking to, Amanda Howell. The facility is so much cleaner than the dealers around Manteo, and the waiting area is very spacious, with a TV, vending machines, tablets (with games, I assume, I spent most of my waiting times with my own entertainment). She worked with me to make sure I got the detailing done (I had to come back as I was pressed for time), and made sure everything was good.My only complaint would be, when I called about seeing the car, I had said I was coming from Manteo, yet despite this, when I came, I still had to wait a rather frustratingly long time. So if you plan on coming over, make it on a day when you have no other obligations.
-
July 2023 by Gayle Osborne
I stopped in to make an appointment for oil change. Everyone is so nice! They're even going to pick up my car for service and deliver it when they're finished! Awesome!!
-
June 2023 by Ruth Riggs
We were looking for a used truck, when we met Joshua at Hall Ford in Elizabeth city, he got us into a 2023 F150 for same budget we were looking at used. No high pressure sales knowledgeable of the products available found just what we wanted! Highly recommend these folks.
-
April 2023 by Ashley Tallcott
Customer service was awesome, Mike helped us out and answered all our questions throughly. The test drive of our new vehicle blew our minds a bit, but in a good way. We love our new Santa Fe and definitely have already told others where to go! Thank you!
-
April 2023 by Neil Smithson
I found a used Nissan Altima at Hall Ford, they had just got the car on their lot and hadn't gotten a chance to go through it yet. I called John Sig, and met up there within 20 mns of calling and test drove it, not even an hour worth of paperwork and signing. They kept the car and did some minor things to it so it was 100%, and delivered the car to me on the date they said it would be ready. I couldn't be more pleased with my experience, from the salesmen to the service shop are all great people. I would highly recommend salesman John Sig, but anybody up there will take care of you and get you right. Hall Ford for the WIN!!!
