Lowe's Home Improvement is a hardware and home improvement store offering a wide range of products from building materials and tools to appliances and home décor. It serves both DIY beginners and professionals. Customers report that the store continues to be a great source for items like lumber and project materials. The customer service from staff is frequently described as great, with employees recognized for going over and beyond to provide expert advice and help to confused shoppers. However, there are significant criticisms regarding inventory management, with complaints of missing or incorrectly stocked hardware. Additionally, contacting the store by phone is reported to be very difficult, making in-person visits necessary for service changes. For truck deliveries, the receiving process is noted as quick and easy during weekday business hours.
This home improvement store is similar to the home ? depot.
July 2024
The store and bathroom are clean. Prices are comparable to other stores. We used the app to locate what we were looking for, but many of the items were out of stock. We can order them and get free shipping though.
July 2024
Went through self checkout pretty fast. The young man was helpful when I needed his help.
