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March 2022 by Tequila Holley
If you want to buy a lemon this is your place. Son was so excited to purchase his own vehicle. After 30 days of having the vehicle he needed brakes. Couldnt get the tire off because the tire had locks in them. That wasnt sold with the car. 60days later the timing goes out on the car. Don't just run. Fly pass this dealership
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November 2021 by Crystal Bowe
BEST EXPERIENCE HANDS DOWN!! I have been to SEVERAL dealerships in the past few days, and in typical dealership fashion they tried to put me in what they wanted me to have and not what I wanted. Elizabeth immediately understood what I needed and both her and James made it happen. It was NOT an all day mission and I had an awesome conversation with Elizabeth while I was there. If you're looking for a car Midway Auto Group is the way to go! Ask for Elizabeth and tell her Crystal sent you!
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October 2021 by Theresa Houck
Beware of buying a vehicle from Midway Auto . I purchase a 2011 Jeep Grand Cherokee Laredo . 4 days after purchase check engine light and transmission temperature light came on. I was told that the computer needed to be reset but the issue kept happening! After several trips to get it fixed I was told the warranty would not cover anything Nor would the extended warranty I purchased through them. I was truly fooled by sales lady on a lot of things. I have already had to replace the alternator now I have to replace a computer, And now have no heat or ac . I have only owned this vehicle for 5 months company does not stand behind its products.
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September 2021 by Sarah Whitt
I have worked with Elizabeth before and I highly recommend her! She can help you find the perfect vehicle for what you need!
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August 2021 by GAMING GRANDPA
They are amazing people, me and my wife were treat very good. They work so hard to get us in a car. We ended up with great 2015 jeep Cherokee. From Randy Retherford
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May 2021 by Matt Zz
You will be lied to by the sales people this place is trash scammers stay away don’t waste your hard earned money here he manger James is total disaster very rude and they know the drill after they scam you
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May 2021 by Love Me
This place is total scam they will take your money and sell you a junk car run for the hills
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May 2021 by Amir Zreik
Bought a car from them 5 month later couldn’t pass inspection the cars has rusted frame the general manger James hang up the phone and said they are not responsible this place is scam I paid 8k they will hear from my lawyer
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September 2020 by Mark Lakey
Purchased a 2006 4 Runner on Nov 2006 from Midway Auto Group.Today I told the frame rust has made the vehicle economicly unrepairable.The dealer knew of this rust attempted to cover it with under coating. Rust was beyond the frame. How could a "reputable dealership not be aware of this rust".I take some responsibility for not doing more research on Toyota rust problems.I have replaced steering columns, rusted spare tire mechanisms, transmission lines. Yesterday the brake lining rusted through. I had I been on the road the vehicle would not have any way to stop. The GM at Midway has offered no help with this issue.I will be seeking any means neccessary to see that this dealership is exposed for its actions.
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July 2020 by Phillip Mullen
Bought my equinox from there going on 7 years now still have my vehicle and run good .. Midway Auto Group was great to me..
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April 2020 by Kaitlin Maddy
DO NOT GO TO MIDWAY, My dad brought a car from here NOT even a full day he brought it home and couldn’t open the trunk WHAT SO EVER, check engine light came on and we had to take it back for the ac to be fixed the following morning from when he purchased it because that didn’t work. We dropped it off and get a call that THEY aren’t fixing the trunk because that’s basically not their problem and that the check engine light is basically not their problem either. DO NOT I REPEAT DO NOT GO HERE. also we didn’t know the check engine light was on till we had it home and went to drop it off the next morning when it came on. the trunk happened when we went to the grocery store and couldn’t open it manually nor with the button THE SAME DAY IT WAS PURCHASED. DONT GO HERE!!!!!
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March 2020 by Patty Rhodes
I found the vehicle I was looking for online and was pleased with the customer service side of things once the ball got rolling. I ended up purchasing the vehicle. Within a week - we started hearing a slight grinding noise in the back that progressively got worse - we had it checked and found the left rear brake pad is metal on metal and now scratching the rotars. I am not sure how this even passed inspection that was done in Nov yet vehicle has only been test driven a handful of times since then. I contacted the dealer for assistance since I have only owned the vehicle for 22 days - but they declined any assistance. I know things are not perfect when buying a used vehicle and I don't expect them to be - but I DO expect the brakes to be in good order. I paid "asking" price for the vehicle and am VERY disappointed that they have decided not to help us out with the brake situation. This is the downfall of internet shopping - no customer loyalty, feeling of personal responsibility or relationship building. Had I bought from a local dealership (they did not have the vehicle I was looking for) - I am pretty sure that this would be taken care of "immediately" as repeat business in very important.
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February 2020 by Beverly Simpson
My name is Althea, when I walked into midway I didnt know what to expect. Elizabeth greeted me at the door, she made me feel welcomed and stand she put my mind at ease. I was sure I wouldn't be approved for a car, but my angel Elizabeth worked her Magic and made it possible. I drove off the lot in a 2017 Toyota Corolla, I couldn't believe it. Thanks Elizabeth I will never forget you. If you need a car and want exceptional service go to Midway Auto group in Elizabeth city. THEYARE THE BEST.
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January 2020 by Christina Edwards
This is the review for you!! My husband and I purchased a 2010 Nissan Pathfinder from here. Ms. Elizabeth and Chris are amazing. Ms. Elizabeth is with you every step of the way. This was the best car buying experience in my life!! Whenever we get in the market again Midway Auto will be our first stop.
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December 2019 by Michael Kavanaugh
My wife and I bought a car from here. Our salesperson, Elizabeth, was great. She worked with us all the way through the sale and no pressure or games. If you go there be sure to get Elizabeth. I would buy again from here.
