“It made me very nervous to be buying a new phone by myself for the first time. My nervousness didn’t last long because Brittany and the other staff members put me right at ease. I was assured all my questions would be answered and they were. Roddy was also very helpful. Now I have my new phone and I’m very happy. -Kathryn Brandi”
“Jessica was truly amazing!! We hate going in phone stores due to the wait and customer service but Jess changed my perspective. She was hilarious, very informative, professional, and she made us feel like we were the only ones there. Thank you Jess for your outstanding customer service!!”
“Adri is so patient when I come in. I have a lot of questions and she answers all of them without being rude about it like other people have been at other companies. When I switched over from my previous carrier she convinced me to keep my phone number and helped me get my information to do it. I got a free phone from it! You do have to pay services upfront because they are prepaid but well worth it, and I get pretty decent service in Elizabeth city with it! Even if you’re not from Elizabeth city but looking for a good company and a good store to find that out, this is where to go!”
“I came in I told Jasmine what I wanted and she made it happen all in about 15 minutes. I can say this was the best customer service I have seen by far at an AT&T Location. She was very kind, patient, helpful, and fast.”
“I’m so glad I decided to go in store to upgrade my phone ! They all were so nice Gerarys helped me upgrade my phone , Antonio and John found me a nice case that was on sale and everybody made sure I was ok with it before I left the store . I will be returning to the store from here on out to do my purchases and upgrades”
“Store manager Tina is a good person. She's very transparent, honest, and fair. I had a horrible experience with another employee and she corrected the situation. Thank you, Tina!!!”
“The staff has always been very helpful to me. Micah Mowery was able to correct a problem I was having with my tv programming that 4 other customer service reps had not been able to correct. He took it as a challenge to figure out what was going wrong and it's because of him I'm still a customer. Thanks to you all. I appreciate you.”
“The ladies helped my son. I think one was the manager and a trainee. They were exceptional ?. Great customer service. I'd recommend this store if u want great service.”