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January 2024 by John Lillard
Monte was very good to deal with. The process went very smoothly, and expeditiously. Being able to apply a portion of he vehicle cost to my credit card was also a very positive thing for us. I am looking for a truck and am hoping Performance can get the vehicle we are looking for.The only reason I did not give a 5 star is I found the vehicle and the dealership brought it from the other dealer. I also would have preferred to be able to opt out of the Zurich dealer applied treatment which increases the price by 500.00. I realize all cars on the lot may already be treated, but special orders and cars brought from other dealers should have it as an option.
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January 2024 by Helen Kanu
My experience gets better and better. Everyone at Performance in Elizabeth City are professional. The cashier Ruby shows me I am a value customer, as well as all the service team. I value their in put concerning my Spark.
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December 2023 by CC ONTHETRACK
2014 camaro ss, Had a shuddering in my car, took it to many places finally Chevy says it’s my torque converter, 1800$, not small money to me at least. They replace it I get my car back it has the same exact thing happening drives exactly as it did before, take it back now they say it’s the tcm and that’ll be another 1800$ which I don’t have. They say torque converter needed replaced anyways which I doubt as it drives exactly the same, I took my car to CHEVY cause I wanted it diagnosed and done right. Last time yall will ever see me in there
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November 2023 by Kelly Foster
Performance Chevrolet is a great dealership for purchasing a vehicle AND/OR having your car serviced. We recommend them to anyone looking to buy a #chevy ?
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October 2023 by Gino Stalvey
Monta Steagall in your Sales Department was very helpful. He made the process oftest driving the 2023 Chevy Traverse and working with us on the sale as smooth andas simple as possible. No undue pressure or stress for us in making a decision to purchase.
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October 2023 by Kristen Conner
Quick shoutout to the service department and Michael Ray! We had issues with our battery recently, car wouldn't start out of nowhere. It was a Saturday and I thought to try and call the service department to see if they could send someone down to possibly give us a jump, even though Saturdays typically have less staff working. Had to leave a message as they were extremely busy. However, not 10 minutes later, one of the techs (Jim) came by to help us out! So thankful for the assistance even on such a busy day!
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October 2023 by Fred Price
Backgound-I purchased the truck in Norfolk, VA; live in Mocksville, NC and travel for work. Performance was the closest dealer for me to use. I was treated as if I purchased the vehicle there and all intertactions were ABOVE expectations. All that I spoke with in choosing, service request and delivery after service was excellent. The service team and manager were excellent. Truck was cleaned, completed ahead of schedule and waiting for me. Very pleased, and fully recommend this dealership for any service needs.
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October 2023 by J Sand
Made appt on line. Showed up for appt and found website was broken and had no record for appt. Was told they would work me in since I had proof. Said it would be a while but only took around 30 minutes. Will definitely return if anything else is needed.
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October 2023 by Theresa Reese
I asked for a car wash and it came out way better then I expected. I love that they know who I am and which car is mine every time I show up, and always take the time to answer questions.
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August 2023 by Gary Armstrong
Performance Service Dept. is THE most HONEST group I have ever done business with in regards to our cars repairs. If it isn't broke, they will not lie and exaggerate issues. I trust this Service Dept. And their prices are the best we have witnessed in EC.
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August 2023 by Meyoshi Leary Brown
It took 2.5hrs for an oil change and tire rotation. When I arrived home and looked at my tires I realized your service tech broke off my one of lug nuts and didn’t have the courtesy to mention it. I had to call back. The service desk don’t answer the phone.. after numerous attempts I had to call parts and they had to reach service and inform them I was trying to call.. Worst service ever. Once they replace my lug nut I’m never bringing my car back!
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July 2023 by Talitha Stallings
My husband and I would like to personally thank Mr. Michael Ray for assisting our daughter who was locked out of her car in 90 degree weather on today. I must tell you, she was at a gas station where this gentleman must have went for a drink or some other item. We’re grateful that he is the angel that the good Lord sent to help her on this day. His act of kindness will never be forgotten. He was still working while not being at work. What a great guy! He is so worthy to be appreciated!
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July 2023 by Maurice Eley
Staff was very knowledgeable and everyone helped each other out to make sure I had an awesome car shopping experience.
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July 2023 by Johnathan G.
Oil plug tighter than I've ever seen it on any vehicle. Never will use this place for service again. Also electrical issues on the vehicle purchased from this location.
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July 2023 by Eduardo Rivera
Having driven from California and without a set itinerary, we appreciated not having needed an appointment to have our car serviced. Furthermore, we appreciated how quickly you serviced our vehicle, allowing us to resume our vacation. Thank you!