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February 2024 by Sydna Lindblad
Wide selection of shoes.Friendly employees
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February 2024 by Falicia Griffin
Elizabeth City NC rack room needs to stop racially profiling customers. All customers do not steal
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November 2023 by Bud Ammons
Get people working there. Helped me order my boots.
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October 2023 by Mike B.
no need to go to the store. went in and said I needed work boots non steel toe size 14 don't care what color. was told I could go online and order.... no shit I can go online... ain't no need to have a store with that kind of customer service
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August 2023 by Howard Smith
Found and purchased shoes for my daughter and myself. A lady employee asked if we needed help and lady manager was very nice and straightforward about the buy 1 get 1 50% off.
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July 2023 by Fredrick Rasmussen
Wanted to get my 84 year old mom some new sneakers, something with comfort and padding. Sales lady named Mya came to help. Told her what mom needed (small feet but wide) and that mom was extremely hard of hearing so communication could be tricky. Mya measured moms feet, found some Sketchers in some different colors mom liked, and helped her try them on. Mom was extremely excited they had shoes she likes that are comfortable and fit, and they were BOGO 1/2 price so got her both pairs. Management should know Mya is definitely an asset to their business.
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November 2022 by Brandon H
You won't find service and prices like this anywhere. Lisa was AMAZINGLY HELPFUL and friendly. I will definitely return in a week when my sons outgrow their shoes I just bought.
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October 2022 by J
Friendly staff, and always checking in on you. Great selection and location.
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October 2022 by Dustin Angeron
Great selection, and somewhat friendly staff. Was able to find shoes with relative ease. Upon checkout, the cashier was very helpful and friendly (until they asked about rack room shoes' rewards program). They asked if they could sign us up for the program. I politely declined. They then asked if there was someone else who shops as rack room shoes that's in the program who we could use the name of for this purchase. I politely declined. Their whole demeanor/attitude changed instantly to them being very short (seemingly annoyed).
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September 2022 by Patti Franklin
Helpful staff, would like to see more variety in brands.
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April 2022 by Dana Thoms
Friendly service and attentive to customers and always shop there
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March 2022 by Amy Prichett
Absolutely disgusting. Rack room shoes charged $171 and $97. Shows on the bank it charged and wouldn’t give the shoes. Customer service was a complete joke no help. And attitude in store was ridiculous. Worst customer service and transaction ever.
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March 2022 by Candace Kretzer
Clean and laid out well with a good selection and good sales. Never asked if we needed assistance the past few times there, though.
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March 2022 by Danette G.
It was ok. Was looking for some shoes for two young girls.
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March 2022 by Travis Binner
can't beat the buy one pair, get a 2nd pair 1/2 off!
