United States Postal Service
Post OfficesHours:
1001 W Ehringhaus St, Elizabeth City NC 27909 Hours
About United States Postal Service
The United States Postal Service location at 1001 W Ehringhaus St serves a wide community by delivering mail and packages to over 157 million addresses across the U.S., its territories, and military bases worldwide. It processes a significant portion of the world's mail and manages more than 30,000 retail locations, continuously working to improve customer experience. This branch offers walk-in passport services for those needing to renew or apply for passports. However, customers have expressed several concerns. The parking lot has confusing entry and exit signs, causing delays and vehicle maneuvering issues. The building itself appears dirty and outdated, needing cleaning or repairs. Service speed and reliability have been criticized, especially with delays in package delivery and instances of packages being marked as delivered but not received promptly. Customers also reported difficulty reaching staff by phone. Some have had negative experiences with specific staff members, citing rude attitudes, while others appreciate the helpfulness of most employees. Despite mixed reviews about customer service, some customers have expressed satisfaction with the overall service, emphasizing the importance of ongoing improvements. Overall, the location provides essential postal services but is in need of updates and better organization to enhance customer satisfaction.
Most Recent Reviews
October 2025
Horrible. They don't answer the phone, they're rude, and mail is getting delivered later and later in the night. Absolutely ridiculous. I plan on calling corporate and making a complaint. I suggest you all do the same
October 2025
Time to get the inspector general here again. Good luck getting anything on time, in good condition or getting it at all. They dont care if its meds and youre dying, not a joke, they wont deliver on time and cant be bothered to fix any problems they cause.
September 2025
Absolutely the worst employees you could have working the front of this place. Why do bosses put the Worst personalities as customer service is mind boggling. If you hate your job and hate helping people, find a new job. Worst usps I’ve ever been too hands down.
More Comments(95)
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