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March 2024 by Lyn Pierce
Mr Williams was amazing. Friendly and got me set up in no time
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February 2024 by Ken C
They had a good deal on the Samsung S24 phone. Service was good.
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February 2024 by abnerys martinez
Every one is nice and they help and give you the best offers and the best price. They work with you until they can help you no matter the time it takes. And if you have any problem they will do the same thing.
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February 2024 by Tyler Coker
By far the worst service I’ve dealt with. Did a trade in and had to wait 2 months before anyone done anything about any credits and not only I was told by multiple agents my money would be on my account all at once once it was done processing and was told it was done processing before I did anything but that never showed even after I waited their little time frame , the 5th time I called was told no one could help me then spoke with customer service and found out nobody had done anything to apply the credits to my account and that I would only get 11 dollars a month until the contract ends. If I would have been told all of this from the beginning I would have never done a trade in if you enjoy being thrown through a loop this branch is the best for you .
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February 2024 by Paresh Patel
Best in best
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December 2023 by Elena Tang
Can’t thank Kristin enough. She is amazing! Top notch customer service. So knowledgeable on all facets of Verizon. I highly recommend this location!
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December 2023 by Carol Cutrell
I was very pleased upgrading my phone with William. He was very nice and certainly knows his job well!
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December 2023 by Jason Beattie
Very helpful and friendly staff. Most other service providers and mobile outlets didn’t want to help me as I wasn’t getting a post pay phone. This store was very welcoming and they setup my service quickly and with success.Staff are credit to the business
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December 2023 by Sylvia Johnson
I was very pleased with my visits at the Verizon store on each of the two days. Kevin Moore and Roderick Bazemore made sure that my experience went well in helping me get another phone and downloading my information on my New phone.
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October 2023 by Robin McMillan
I recently visited the local Verizon here in Elizabeth city, and I must say the service was wonderful. I felt respected appreciated. The agent worked diligently to ensure that all my issues were resolved. I’d like to say thanks for the support.
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October 2023 by John Green
Mara helped me set my mother up with a new phone. She managed to figure out my mother's previous service, helped pick a new phone, transferred files over, and ported her old number all in one visit. Mara was willing to stay late to help us out and make sure everything worked. Could not be happier with the services provided.
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October 2023 by Robin Duguid
The staff was very helpful. Roderick was great. I was disappointed to have to pay to have my data moved, and also that they would give me a new phone from Apple with no charging block to plug it into the wall with seems that that is pretty lame Apple.
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October 2023 by Robert Miles
Best place ! The manager helped us today she was the best person ever give her a raise
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August 2023 by Angel Casiano
To date, we have never been treated with such great service, Mara went above and beyond to help us understand the process. Super patient with us and super friendly, My family felt important because of the genuine care given to us during the entire process. Just a Gem! Best experience ever!
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June 2023 by Whitney Kirk
Mara is absolutely amazing !We were in there for several hours getting new lines and several upgrades! I will make a point to seek out Mara in the future for all my Verizon needs! She was very knowledgeable, kind, and very fun to interact with!! 10 Stars for Mara!!!
