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March 2024 by Christina Stone
Horrible experience from beginning to end!
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March 2024 by Ann King
The Elizabeth City branch is the WORST bank I have ever been in, I was in this branch to take care of something that should have been very quick.... however this branch would rather pay someone to talk to people than actually do what the customers come in for. One teller in training and one who could handle the job is insufficient. The "greeter" should be behind the line WORKING, to get customers in and out in an efficient manner. When a manager knows she has a trainee, a good manager would have enough people to help customers and take some pressure off the trainee.
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February 2024 by Michael Baxter
Friendly staff. Nice Branch.
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June 2023 by Kerry Dacus
Needed a notary and help with closing mortgage papers
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June 2023 by Carol Baldwin
Customer service has gone to hell. Sitting at the drive thru with the bank drawer open and NO PERSON to bring it in. Sitting in a running car, first in line for more than 20 minutes is no rendition of customer service ! And of course the is out of order .ATM
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February 2023 by Darlene Prichard
Keep having to return for same problem. Still not resolved ?
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January 2023 by S Clark
Absolutely love the service I receive from this bank. The tellers and bank manager are always so friendly, warm welcoming, and helpful. It makes a difference when you feel valued and always appreciated with a welcoming smile.
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January 2023 by D B
My son asked about applying for a home loan and was told "ha, let's not get ahead for ourself here" as if the person could tell by looking at him he wouldn't qualify. After the insult and lack of help he went to Navy Federal and got approved with no problem and friendly service. A word of advice, don't judge a book by its cover!Never will anyone in my family do business with Wells Fargo again.
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September 2021 by Charmaine Waterfield
I don't know what everyone is complaining about. I've been with WF for almost 7 years and have NEVER had an issue with anything. Disputes are resolved quickly and with no complaints. No issues wondering where my direct deposits are. No fees or additional charges. Tellers have always been friendly and helpful. Maybe those of you complaining about rude tellers and poor service are getting what you give. ?
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September 2021 by Just Me
I don't know what everyone is complaining about. I've been with WF for almost 7 years and have NEVER had an issue with anything. Disputes are resolved quickly and with no complaints. No issues wondering where my direct deposits are. No fees or additional charges. Tellers have always been friendly and helpful. Maybe those of you complaining about rude tellers and poor service are getting what you give. ?
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September 2021 by C W
I don't know what everyone is complaining about. I've been with WF for almost 7 years and have NEVER had an issue with anything. Disputes are resolved quickly and with no complaints. No issues wondering where my direct deposits are. No fees or additional charges. Tellers have always been friendly and helpful. Maybe those of you complaining about rude tellers and poor service are getting what you give. ?
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March 2021 by Luke Foster
Been with these people for 20 year only because I travel with work. Called about a RV loan twice both times was told they would call me back. Not the first word.
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January 2021 by N B
Horrible bank taking my money elsewhere.
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May 2020 by Ganessa B Rowland
Horrible bank taking my money elsewhere.
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April 2020 by Arnold Hill
Patient. Friendly. Very efficient during this pandemic time.
